Calls; Call History; Call Summary - Cisco TelePresence Administrator's Manual

Grey Headline (continued)
Status
The Call status page lists all the calls currently
taking place to or from devices registered with
the VCS, or that are passing through the VCS.
To view the Calls status page:
•
Status > Calls > Calls
The page displays the following information:
Start time The date and time when the call
was placed.
Source
The alias of the device that
placed the call.
Destination The alias to which the call was
placed.
This may be different from the
alias that was actually dialed
from the device, as it may have
been transformed either locally
or before the zone was queried.
Bandwidth The bandwidth allocated to this
allocated
call. This may be different from
the amount requested by the
endpoint that placed the call.
Route The subzone or zone from which
the call was received and the
subzone or zone to which the
call was placed.
To see the complete route
taken by the call within the
VCS, including intermediary
subzones, click View to go to
the Call summary page.
Protocol Shows whether the call used
H.323, SIP, or both protocols.
Actions Click View to go to the Call
summary page, which lists
further details of this call.
Overview and System
Introduction
status configuration
D14049.08
November 2010

Calls

Disconnect
Click to disconnect the selected calls.
Call disconnection works differently for
!
H.323 and SIP calls due to differences
in the way the protocols work.
For H.323 calls, and interworked H.323 to SIP
calls, the Disconnect command will actually
disconnect the call.
For SIP to SIP calls, the Disconnect command
will cause the VCS to release all resources
used for the call and the call will appear on the
system as disconnected. However, SIP calls are
peer-to-peer and as a SIP proxy the VCS has no
authority over the endpoints. Although releasing
the resources may have the side-effect of
disconnecting the SIP call, it is also possible
that the call signaling, media or both may stay
up (depending on the type of call being made).
The call will not actually disconnect until the
SIP endpoints involved have also cleared their
resources.
Filter
To limit the list of calls, enter one or more
characters in the Filter field and click Filter.
Only those calls that contain (in any of the
displayed fields) the characters you entered will
be shown.
To return to the full list of calls, click Reset.
Cisco VCS Zones and Clustering and
configuration neighbors

Call history

The Call history page lists all the calls that are
no longer active that have taken place since
the VCS was last restarted.
To view the Call history page:
•
Status > Calls > History
The page displays the following information:
Start time The date and time when the call
was placed.
Source
The alias of the device that
placed the call.
Destination The alias to which the call was
placed.
This may be different from the
alias that was actually dialed
from the device, as it may have
been transformed either locally
or before the zone was queried.
Protocol Shows whether the call used
H.323, SIP, or both protocols.
Duration The length of time of the call.
Status The reason the call was
terminated.
Actions Click View to go to the Call
summary page, which lists
further details of this call.
Filter
To limit the list of calls, enter one or more
characters in the Filter field and click Filter.
Only calls containing those characters (in any
of the displayed fields) are shown.
To return to the full list of calls, click Reset.
Call Bandwidth
peers processing control
24
CISCO TELEPRESENCE VIDEO COMMUNICATION SERVER

Call summary

The Call summary page (Status > Calls > Calls
or Status > Calls > History, then click View for
a particular call) provides overview statistics
about a call, including information about the
most relevant legs.
From here further detailed information about
the call can be viewed by using the links in the
Related tasks section at the bottom of the
page:
•
View media statistics for this call takes you
to the Call media page, where you can view
information about the most relevant session
for a call. For traversal calls (where the VCS
took the media), it also lists the individual
media channels (audio, video, data and so
on) that made up the call.
•
View all details of this call takes you to the
Call details page, where you can view full
information about this call.
•
View search details for this call takes
you to the Search details
full information about all the searches
associated with this call's Call Tag, including
the subzones and zones that were searched
and any transforms that were applied to the
alias being searched for.
•
View all events associated with this call
takes you to the Event Log
show only those events associated with this
call's Call Tag.
Firewall
Applications Maintenance
traversal
ADMINISTRATOR GUIDE
page, which lists
page, filtered to
Appendices