Operator Features; Direct-Line Console; Features - Lucent Technologies MERLIN LEGEND Release 7.0 System Planning Manual

MERLIN LEGEND Communications System Release 7.0
System Planning 555-670-112
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Features

Operator Features

Operator Features
Operator features apply only to DLCs, QCCs, and any Direct Station Selectors
(DSSs) connected to them.
Forms Needed
2a, System Numbering: Extension Jacks
2d, System Numbering: Special Renumbers
5d, Queued Call Console (QCC)
6a, Optional Operator Features

Direct-Line Console

Use these instructions only if the system has one or more DLCs. Otherwise, skip
to the section,
contains instructions for the Operator Hold Timer and DLC Automatic Hold
features.
Operator Hold Timer
This section contains instructions to set the operator hold timer to track the
number of seconds callers are on hold for an operator. When a caller is on hold
longer than the number of seconds programmed for the timer, the operator is
reminded of the call by a single ring.
Planning Form Instructions
Under the Operator Hold Timer heading on Form 6a, do either of the following:
To keep the factory setting, check 60 Seconds.
To change the factory setting, check the second box and write the number
of seconds (10 to 255 seconds) in the space provided.
DLC Automatic Hold
This section contains instructions to set DLC Automatic Hold to place calls on hold
automatically when the operator presses another line button.
Planning Form Instructions
Under the DLC Automatic Hold heading on Form 6a, do either of the following:
To keep the factory setting (no DLC Automatic Hold), check the Disable
box.
''Queued Call Console (Hybrid/PBX Mode
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Issue 1
April 1999
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