Group Call Distribution - AT&T Merlin 1030 User Manual

GROUP CALL DISTRIBUTION

Use the Group Call Distribution feature to place an intercom call
or transfer an outside call to a specific group of voice terminals.
When you place or transfer a call to a Group Call Distribution
group—for example, the Sales Department—the system selects
a voice terminal in the group to receive your call. Your system
administrator can assign up to 15 voice terminals to a group.
Your system can have as many as six groups. You can use the
instructions below to program buttons for the groups you want
to call. Or, you can save your feature buttons for other uses and
dial a code to use the Group Call Distribution feature.
To program: T/P to P Touch the button Dial *91
+ a Group Call Distribution code
(850=group 1, 851=group 2, 852=
group 3, 853=group 4, 854=group 5,
855=group 6) T/P to center
To Place an Intercom Call
To use a Group Call Distribution button to call a group:
Touch the Group Call Distribution button for the group you
want to call.
The system selects a voice terminal in the group to receive your call.
When you hear a beep, lift your handset.
Using a Dial Code
To call a group using a dial code:
Touch Intercom-Voice or Intercom-Ring.
Lift your handset.
Group Call
+
Sales
30