Setting E-Mail Options; Setting Mailbox Playback Options - Altigen AltiWare ACC 5.1 Administration Manual

Setting E-mail Options

On the Mail Management tab, you can set the e-mail options for the workgroup:
E-mail Name—the workgroup's e-mail name without the @domain. The default e-
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mail name is ext<workgroup number>, that is, the letters "ext" followed by the
workgroup number. For example, the default e-mail name for workgroup 500 would
be ext500.
Retrieve Voice Mail by E-mail Client—selected, this sends voice mail to the user
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extension as an e-mail attachment. Deselected, voice mail is retrieved as voice mail.
Enable Mail Forwarding—selected, the user's e-mail will be forwarded to the e-
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mail address you specify in the Forward E-mail Address box. The address should
be a full address, including the domain (for example, jsmith@thecompany.com).
If you enable mail forwarding, you also specify what you want done with the original
messages after they have been forwarded. In the drop-down list you can choose to:
Delete Messages after Forward
–
Keep the Messages as New
–
Keep Messages as Saved
–

Setting Mailbox Playback Options

You can use the following check boxes to turn on or off options for listening to playback
of recorded messages. These options apply to both new messages and saved messages,
and they can be applied to multiple workgroups using Apply to:
Parameter
Announce Message
Sender Before Playback
Announce Time Stamp
Before Playback
Confirm Callback
Number
Enable Distinctive Call
Waiting Tone
Play the Newest Voice
Message First
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AltiWare ACC 5.1 Administration Manual
Description
Selected, the user hears the name of the message
sender (internal sender only) before listening to
recorded AltiGen Voice Mail System messages.
Selected, the user hears the timestamp (time and
date) of each message before playback.
Selected, system confirms the accuracy of the
caller's number.
Selected, the user hears three different call waiting
tone cadences to distinguish between internal,
external, and operator calls (see "Distinctive Ring"
on page 49).
Selected, new voice mail will be retrieved first. When
not selected, the system will play voice mail based
on first in, first out.