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incoming calls 143
routing rules, in call 143
RTP & RTCP 353
RTP packet length 280
RTP/RTCP
definition 353
Rx level
improving 133
Rx level, measuring 132
S
scheduling backup 312
scope of extension
changing 298
VoIP domain 296
security alert log file 179
security, detecting hackers 178
send notification 180
,
247
server ID
changing length 293
server IP address 288
service
parameters 341
subscribing to 341
service level calculations options
button 241
service level threshold 240
service level, workgroup 46
services
AltiGen, stop & start 317
SMTP/POP3 79
Services menu 40
setting 10 digit dialing area codes
66
setting trunk attributes 118
setting up 173
business hours 58
extensions 161
groups 170
huntgroup mail management
217
huntgroup membership 216
huntgroups 214
system numbering plan 52
workgroups 239
setting VoIP codec profiles 277
SF (Superframe Format) 100
shared mobile trunk, setting 208
signal channel, about 110
signaling protocol
T1 125
silence suppression 279
single call handling 225
single call waiting 185
single data message format (SDMF)
167
SIP Early Media 280
SIP tie trunk properties, setting 122
SIP trunk properties, setting 123
SMTP service 79
SMTP/POP3
setting for extension 175
speed dial
station 173
speed dialing
configuration 62
start AltiGen services 317
static noise, test tool 310
station speed dialing 173
statistics
VoIP traffic 46
status bar 42
stop AltiGen services 317
Stop Switching Service 47
stop/start
AltiWare services 47
subscribing to service 341
Summary button 42
Superframe Format (SF) 100
synchronizing VoIP domain servers
manually 304
system
business hours 58
call restrictions 64
country relevant 69
distinctive ringing 51
e-mail 79
extension length 53
home area code 51
main number 51
messaging 77
numbering plan 52
summary report 305
work days, setting 59
System button 41
system call park 51
system clock master 101
system data
backup 311
restore 311
system hang, test tool 309
System ID 50
system key 25
System menu 41
system reports 305
T
T1
channel assignment 342
signaling protocol 125
,
251
subscribing to service 341
types of registered services 342
T1/E1
troubleshooting 109
T1/E1 clock 101
TCP fragmentation 266
TCP ports 345
technical support 349
technical training for system ad-
mins 350
TEI (terminal endpoint identifier)
107
terminal endpoint identifier (TEI)
107
testing AltiGen boards 309
testing tools 309
TFTP server 199
tie trunk, enabling 120
tie trunks, enabling hop off 66
time display 199
toll call prefixes, setting 69
toll prefix 70
toll restrictions 64
toolbar 41
tools, AltiGen 309
Trace Collector tool 317
trace, collecting 317
traffic statistics 46
traffic statistics, resetting 307
training, technical, for system ad-
mins 350
transmitted caller ID 164
transmitted CID 164
Triton analog GS/LS trunk proper-
ties, setting 128
Triton Analog Station Board
Triton Analog Station Line Proper-
ties dialog box 168
Triton Resource board 93
Triton T1/E1 trunk properties, set-
ting 125
Triton T1/PRI Board
troubleshooting
307
–
troubleshooting T1/E1 109
trunk
trunk access code vs route access
code 118
AltiServ behind NAT 286
42
,
configuration 94
configuration 96
cannot make connection 353
checking network configuration
353
checking traffic 353
loop-back test 353
poor voice quality 353
VoIP board 353
access code 118
attributes 120
Centrex 120
dialing scheme 119
direction of transmission 118
incoming call routing 140
location format 117
phone number 119
,
149
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Table of Contents
Troubleshooting
