Upgrade And Migration Path; Upgrading From 5.0A To 5.1 - Altigen AltiWare ACC 5.1 Administration Manual

Upgrade and Migration Path

The following diagram shows the software upgrade and migration path.
Note:
You can upgrade to AltiWare ACC/ACM 5.1 software only from a 5.0A release.

Upgrading from 5.0A to 5.1

Please refer to the Readme on your AltiWare ACC/ACM 5.1 CD for complete installation
instructions. These are the steps, in brief:
1. Uninstall all AltiWare 5.0A Clients, using Windows Control Panel > Add/
Remove Programs. It is important to do this before installing ACC 5.1, or your
server will have performance issues, which may include 100% CPU utilization.
2. Back up the Database—Use the Backup and Restore Utility program to back up all
the configuration information to a different location, such as the network drive.
3. Shut Down the AltiGen Switching Service—You can shut down the AltiGen
Switching Service COM Server and the AltiWare Administrator application at the
same time from AltiWare Administrator: Choose Services > Shutdown Switching.
4. Make sure you have prepared for installation as described beginning on page 21.
5. Install the system key on the parallel port.
Caution!
6. Log in to Windows as a domain or local user account that has local administrator
privileges.
If your machine is a stand-alone server, you need to log in as a local administrator
account.
Note: If you plan to run Exchange Integration, you must have domain administrator
rights.
7. Insert the AltiWare CD-ROM into the CD-ROM drive.
8. Select and read the Readme.txt file.
9. After reading the Readme.txt file, click on SETUP.EXE in the AltiWare ACC or ACM
folder.
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AltiWare ACC 5.1 Administration Manual
Do not connect the system key to any AltiGen board as damage may occur
to the board or the system key.