Altigen AltiWare ACC 5.1 Administration Manual page 35

Preparation for Installation
Before you start installing AltiWare, you need the following:
Windows Update—Make sure your server has the recommended Windows Service
•
Pack or Update.
AltiWare 5.1 CD ROM—The AltiWare CD ROM that contains the AltiWare 5.1
•
programs.
AltiWare latest update—Check to see if there is an Update available to the
•
AtliWare 5.1 Release.
System Key—The system key is a DB-25 parallel port hardware security device that
•
allows the software to run ONLY when that system key is attached to the parallel
port of the server that AltiWare is running on. (By special order, your system key
may be a USB key.)
Software license key—A 20-digit key located on the front of the End User License
•
Agreement. The following table lists all licenses used in AltiWare 5.1.
Table 1. AltiWare ACC/ACM 5.1 License Summary
License
Type
Server Base
License
Station License
Agent Seat
AltiView
AltiConsole
AltiAgent
AltiSupervisor
IPTalk
SIP Trunk
Centralized
Recording
Advanced Call
Router
AltiReport
VRManager
AltiWeb
SDK
Chapter 2: Software Installation & License Registration
Supported AltiWare Software Version
License
Model
•
Per System
•
Per Activated
Extension
Per concurrent login
(Single agent
logged into multiple
WGs will only take
one license)
Per concurrent login
Per concurrent login
Per concurrent login
Per concurrent login
Per concurrent login
Per activated SIP
trunk
Per Session
Per System
Per System
Per System
Per System
Per Session
ACC 5.1
Fresh Install
•
Upgrade
•
YES
ACC Agent Seat
YES
YES
YES
YES
YES
YES
NO
NO
NO
NO
NO
NO
AltiWare ACC 5.1 Administration Manual 21
ACM 5.1
Upgrade
Migrate
YES
ACM Agent Seat
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES