Table of Contents
Advertisement
trunk access, IP 57
Trunk button 41
trunk channel, measuring Rx level
132
trunk configuration 115
Trunk Monitor Enable option 190
trunk properties
H323 tie, setting 122
Quantum 137
quantum, setting 137
SIP trunk, setting 123
SIPtie, setting 122
trunk seizure
Quantum 138
Trunk View window 44
,
trunks
paging 119
setting attributes 118
Triton Analog trunk GS/LS prop-
erties, setting 128
Triton T1/E1 trunk properties,
setting 125
unavailable 115
using Apply To button 117
trunks, tie, enabling hop off 66
U
UDP ports 345
AltiServ behind NAT 286
UDP ports, and firewall 266
unanswered calls 224
handling 186
249
,
uninstalling AltiWare 37
unusual voice mail activity notifica-
tion 178
update prompts 72
upgrading and migrating 24
user defined # 201
users, managing VoIP domain 295
V
View menu 41
view window
call log 45
View windows 42
virtual extension 162
voice
poor quality 353
Voice File Converter 321
voice mail
configuration 77
distribution lists 80
messaging 77
mobile extension 211
setting notification 177
voice mail activity notification, un-
usual 178
voice mail activity, unusual
setting parameters for notifica-
tion 178
voice mail playing order 219
voice quality
and WAN bandwidth 282
voicemail playing order 176
VoIP
codec profiles 277
VoIP bandwidth
about 274
requirements 265
VoIP configuration 265
VoIP domain
adding servers 291
116
creating multi-site 289
extension scope 296
managing users 295
rejoining a server to 294
relocating extension 300
relocating extension using #27
302
system ID and 293
VoIP menu 41
VoIP network management 273
VoIP traffic display 46
VoIP troubleshooting 353
voltage based call indicator 167
W
waiting time, callers in queue 46
WAN
bandwidth 265
router configuration 266
windows
view (boards, trunks, etc.) 42
Windows user account 25
Wink Start 137
work days, setting 59
Work/Hunt Group Converter tool
323
workgroup
adding a 239
answer handling 250
converting to hunt group 323
establishing basic attributes 239
incoming call handling 248
logging outbound calls 172
mail management 243
message notification 246
queue management 251
recording options 241
service level 46
setup 239
single call handling 251
Workgroup button 41
workgroup configuration 235
workgroup queue
agent pick up call 172
workgroup status display 201
Workgroup view window 45
,
244
wrapup 45
wrap-up time, setting 172
Z
zero code suppression 100
Bell 100
GTE 100
Jam Bit 8 100
,
274
,
293
Advertisement
Table of Contents
Troubleshooting
