Altigen AltiWare ACC 5.1 Administration Manual page 59

Error Message
Copy activation file failed.
An error occurred during the move
data process.
Setup cannot detect your system key.
You must plug your system key into
either a parallel or USB port for
upgrading to AltiWare.
Setup has not detected your system
key. If you proceed the installation
WITHOUT the system key, only 8
physical ports will be available for use
after the AltiWare installation.
Setup cannot append the AltiWare
path because your existing system
environment is too long. You must
manually append the AltiWare path to
your system environment path after
finishing AltiWare's installation but
before restarting your system. You
can find the system environment path
through Control Panel > System >
Environment > Path.
Unable to add AltiWare path to the
system.
Failed to upgrade AltiWare
databases.
Chapter 2: Software Installation & License Registration
Solution
Activation file (exctl) is not in the
specified folder, is missing, or is
corrupted. Make sure you select the
correct file folder where the activation
file is located and try again. If problem
persists, you can manually copy the
activation file to c:\AltiServ\db
directory (if AltiServ is installed on the
c: drive) and run the installation
program again.
Make sure all AltiGen applications and
services are stopped/closed before
installing AltiWare.
Make sure your system key is fully
inserted into your parallel or USB port
prior to installing AltiWare. If error
persists, reboot the system, then run
setup again.
Make sure your system key is fully
inserted into your parallel or USB port
prior to installing AltiWare.
Manually append c:\AltiWare\exe (if
AltiWare is installed on c: drive) to
your system environment path
(through Control Panel > System >
Environment > Path) after finishing
AltiWare's installation but before
restarting your system.
Manually append c:\AltiWare \exe (if
AltiWare is installed on c: drive) to
your system environment path
(through Control Panel > System >
Environment > Path) after finishing
AltiWare's installation but before
restarting your system
The previous database may be
corrupted. Restore the last, known
working database and try again. If
error persists, contact your Authorized
AltiGen Dealer.
AltiWare ACC 5.1 Administration Manual 45