Index - Altigen AltiWare ACC 5.1 Administration Manual

Index

Symbols
#27 to relocate global extension
302
Numerics
10 digit dialing area codes 66
A
AA button 42
ACC Administrator
installation 37
access
system 39
access code 118
account code
forcing 165
actions
auto attendant 86
activity
configuration 72
adding a huntgroup 215
adding a workgroup 239
admin defined # 201
administration
AltiContact Center 49
admins, number connected to sys-
tem 314
agent check box 165
allow call redirect/priority change
253
alternate mark inversion (AMI) 100
AltiContact Center
administration 49
AltiEnterprise Manager 273
changing the password 277
fixed IP address 275
how to log in 275
login failed 275
user interface 276
AltiGateway Configuration Tool 310
AltiGen board test tool 309
AltiGen Communications
contact information ii
AltiGen IP phone configuration 197
AltiGen services
stop & start 317
Alti-Mobile Extension
limitations 211
AltiServ behind NAT
configuring 285
forwarding ports 286
AltiWare
main window
hardware status 42
AltiWare Admin
main window 40
AltiWare Admin & Extension Securi-
ty Checker 314
AltiWare Admin default password
39
AltiWare Admins, disconnecting
from system 314
AM schedule 60
AMI (Alternate Mark Inversion) 100
Analog board 94
announcement
time stamp 176 , 219
answer options 185
answering
huntgroup call handling 224
workgroup call handling 250
Apply To, multiple extensions 162
239
area code, on trunk 118
area codes
system home 51
attributes
setting trunk 118
trunk 120
audio peripheral 70
audio peripheral options
for huntgroups 225
auto attendant
actions 86
adding 84
configuring 83
editing 85
making assignments 87
menu items, configuring 86
prompts, phrase management
88
recording custom phrases 89
average jitter 47
B
B8ZS (Binary 8 Zero Substitution)
100
back up system data 311
backing up
files 312
Backup & Restore Utility 311
bandwidth
and public pipe 285
WAN 265
basic queuing control 251
Bell 100
binary 8 zero substitution (B8Z8)
100
BLF programmable key 201
blocking all outgoing calls 66
blocking calls 65
board
H323SP, configuring 111
MAX, configuring 112
mobile extension, configuring
204
Quantum 93
Quantum, configuring 93
SIPSP & H323, configuring 110
SISP, configuring 110
Triton Analog Station 94
Triton Analog Station, configur-
ing 94
Triton Analog Trunk LS/GS & LS,
, 244 configuring 95
Triton MeetMe 93
Triton Resource 93
Triton T1/E1, configuring 96
Triton T1/E1, setting up channels
, 101
Triton T1/PRI 96
Triton VoIP, configuring 95
virtual, purpose 110
board configuration 91
Boards view window 42
bridge
conference 51
business hours 58
24-hour business hour setup 60
business hours profile
caller ID routing 145
DNIS routing 147
busy call handling 183
248
huntgroups 223
bytes received 46
bytes sent 46
C
call
accounting report 69
call blocking, outgoing 140
Call Center menu 41
call control 66
call handling 183
for workgroups 248
huntgroup 222
incoming 183
Call Log view window 45
call log window 45
call parking 51
call record programmable key 201
call recording
personal options 165
call reports 67
call restrictions 64
call restrictions, extension 182
call routing 140
call screening 188
185 222
, , ,
, 185 , 222 , 248
, 181