Table of Contents
Advertisement
•
Do Not Disturb - blocks all calls coming into a specific extension and
sends them to preprogrammed destinations such as voice mail or the
operator.
•
AltiSpan
TM
- (or Extended Caller ID) inexpensive caller ID display
phones can be used to deliver functionality previously requiring the
use of proprietary telephones.
•
Feature Tips - plays helpful tips and reminders for optimal use of
AltiServ.
•
FSK-based Message Waiting - allows message waiting that is based
on FSK (Frequency Shift Keying), a modulation technique for data
transmission. Tone or voltage-based message waiting options can also
be selected. Phones with FSK-based message waiting indicator are
highly recommended.
•
Hands Free Intercom Mode - by pressing #81 on their speaker
phone, users can receive calls without having to pickup the handset to
answer. Hands Free Manual Answer Mode, #82, allows another
version of this function.
•
Hop Off Calls over T1/PRI Tie Trunks - multiple AltiServ systems
at the same or remote locations can be linked through a T1/PRI
network. Also, this feature provides toll savings on long distance calls
by allowing users to dial a remote AltiServ system via a T1/PRI trunk
and then the destination phone number through PSTN.
•
Individual and System Call Pick Up - allows users to answer a
ringing telephone from another station.
•
IP Extensions - the IP extension feature allows an H.323-compliant
terminal device to connect to AltiServ. With a few exceptions
(described in Chapter 16, Setting Up IP Extensions), IP extensions
have the same functionality as an analog station.
•
Multiple Call Waiting with Personalized Greetings - a personal
queue that allows users to handle multiple incoming calls by letting
callers wait in queue until the user answers the call. This allows users
to transfer or park calls before answering the next call in queue. Users
may also record and use personalized Initial and Subsequent
greetings to be played for callers in queue.
•
Music or Message on Hold - when the system is connected to an
external audio source, this allows callers to hear music or pre-recorded
messages while waiting on hold.
AltiWare OE System Installation & Administration Manual
Overview
9
Advertisement
Table of Contents
Troubleshooting
