Altigen Altiware OE 4.5 System Administration & Installation Manual page 271

1. Before you configure tasks for one or more Auto Attendants, you
should plan the entire setup. Decide how many options you will provide
at each menu and how many menu levels you will use. Based on the
action choices in each menu, write down the appropriate prompts or
phrases that are to be played at each menu level.
2. Record phrases for each menu level or use the pre-recorded phrases that
are available to you. See "Phrase Management" on page 251 for more
details on how to record custom phrases, use pre-recorded phrases and
use professionally recorded phrases.
242 AltiWare OE System Installation & Administration Manual