Altigen Altiware OE 4.5 System Administration & Installation Manual page 417

RTM Data Schema
Table 2: RTM Data Format
Database Definition
Element
NodeID Server ID
(System ID)
assigned to an
AltiServ system
in AltiAdmin
Date Day information
Time Time interval
AgentNum Agent extension
number
WGNum Workgroup
number
Login Log state
LogTimeStamp Login/logout
time stamp
ReasonCode Logout reason
code
NumInCall Calls answered;
if a call is
rerouted to and
answered by the
same agent, the
count is
incremented
388 AltiWare OE System Installation & Administration Manual
Type Specification/
* CDR Client
Field
ULONG value: 1–100
ULONG mm/dd/yy
* Time
short hh:mm
* Period
UCHAR (8)
UCHAR (8)
UBYTE 0=Logout
1=Login
ULONG
UBYTE
short * Calls
Answered