Hapter; Using Cdr Search; Installing Cdr Search On A Client System - Altigen Call Detail Reporting Manual

Using CDR Search

CDR Search is a client application that lets you search a Call Detail
Reporting database. You can install CDR Search on either the system
server or on an administrator client desktop. CDR Search works only with
AltiWare OE Release 4.6 (and higher) or AltiContact Manager 4.6 (and
higher).
CDR Search, WG CDR Search, WG Statistics
CDR client offers three ways to search call records.
• CDR Search lets you define a search by the type of call, incoming or
outgoing. To perform this search, you must log in as the administrator.
• WG CDR lets you specify a search by workgroup. To perform this
search, you can log in as the administrator or as a workgroup
supervisor.
• WG Statistics lets you search workgroup call data captured from the
real-time monitoring functions in the Workgroup Statistics tab of the
AltiSupervisor client. To perform this search, you can log in as the
administrator or as a workgroup supervisor.

Installing CDR Search on a Client System

System Requirements
• The client system must be running Windows 98, 2000, NT, Windows
ME, or higher.
• AltiWare OE Release 4.6 (or higher) or AltiContact Manager 4.6 (or
higher) must be installed on the system and the link to TCP/ IP
enabled.
To install the CDR client:
1. Log in to the client machine using a domain account and make sure it
is connected to the network on which the system is running.
2. Exit all Windows applications.
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