Setting Toll Call Prefixes; Locking Attacked Extensions; Blocking All Outgoing Calls - Altigen Altiware OE 4.5 System Administration & Installation Manual

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Defining System Call Restrictions

Setting Toll Call Prefixes

AltiWare uses the Toll Call Prefixes to determine the type of outside call
and imposes restrictions when necessary. For example, if the international
toll call prefix is 011 and a user attempts to make an international call from
an extension without international call privileges, the call will be
terminated as soon as the user dials 011 after the trunk or route access
number. The caller hears an error tone.
The toll prefixes set here should match the dialing plan prefixes for the
country set in the General window (see "Setting General Parameters" on
page 102). You can set the following toll call prefixes.
Domestic. The dialing plan for your country or region. For example,
type in a 1 for 1-plus dialing within the U.S. dialing plan (also known
as the North American Numbering Plan).
International. The prefix used for international calls. For example,
this is 011 for international calls made in the USA.
Other. Flexible and variable uses, such as a string of digits to be
considered non-local.

Locking Attacked Extensions

If a user enters eight consecutive invalid passwords when logging on,
AltiWare considers this an attack. To protect your company from theft of
services, you can lock an attacked extension for the period of time you
specify (1-24 hours) in the Password Check field group.
To unlock an extension, use the Extension Checker tool that is installed
with AltiWare. See "Extension Checker" on page 337.

Blocking All Outgoing Calls

To block all outgoing calls—for example, when testing or modifying the
system—select the Block All Outgoing Calls check box.
114 AltiWare OE System Installation & Administration Manual

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