Altiware As An Nt Service; Preparing To Install Altiware Oe - Altigen Altiware OE 4.5 System Administration & Installation Manual

AltiWare as an NT Service

AltiWare as an NT Service
AltiWare components such as the switching, messaging agent, and
AltiBackup are NT services that are automatically launched when
AltiWare OE is installed and the AltiServ system is restarted. Benefits of
AltiWare as an NT service:
• The AltiWare Administrator user interface does not have to be tied to
the switching service so that if there is a problem with the user
interface, the switching service is not affected.
• Remote administration is possible through AltiAdmin.
Important: Do not tamper with the startup settings of AltiGen services in
the Services applet of the Control Panel. Only the AltiGen
Switching Service should be set to Automatic; all other
AltiGen services should be set to Manual.

Preparing to Install AltiWare OE

The following is a step-by-step procedure for installing or upgrading the
AltiWare OE software from the AltiWare OE Release 4.5 CD-ROM.
It should take about 15 to 20 minutes to install the AltiWare OE software
program. Before you begin installation, however, please note the
following:
• Backup prior to install. Before upgrading your system from
AltiWare Release 3.5 or above, you should back up all the
configuration information to a different location, such as the network
drive. (You can do this by using the backup utility OR by copying the
contents of the \altiserv\db\, \altiserv\Phrases\LangCustom, and
\postoffice\ folders to a backup location.) This backup information is
also required when rolling back to prior AltiWare versions.
• NT Service Pack 6a, Windows 2000 Server (or higher) is required
and must be installed before AltiWare OE 4.5 can be installed or
upgraded.
• User Account. During installation, a user account with local admin
right is created automatically to run AltiWare services. Do not delete
or modify this account. You may change its password through
installation. The account name is in the form:
(user name: AltiGen_<servername>)
40 AltiWare OE System Administration Manual