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Software Installation
Downgrading from AltiWare OE 4.0 to OE 3.5 or lower requires that you
restore backed up files from the prior release. Before you begin, you should
have backed up all the prior release configuration information as
described for installation preparation on page 40.
To downgrade, follow these steps:
1.
Stop the AltiGen services as described in "Shutting Down Switching
as a Windows 2000 / NT Service" on page 55.
2.
Uninstall OE AltiWare 4.5 as described on page 84.
3.
If they are installed, uninstall AltiView, AltiConsole, AltiAdmin, and
CDR Search, following the manual procedures for those applications.
4.
Delete the following components using the Control Panel
Remove Program:
• AltiView VM Service
• Quantum SP
• Triton SP
• Triton Analog SP
• Triton T1/PRI SP
• Triton VoIP SP
5.
Remove the "\altiserv" directory and any subdirectories.
6.
Shut down Windows NT and power down the computer.
7.
Install the previously removed older Quantum/Triton boards back into
the computer.
8.
Reboot the computer.
9.
Reinstall the previous OE and the previous version of other client/
server programs such as AltiView, AltiConsole, AltiAdmin, and CDR
Search.
10. Stop AltiGen Switching Services as described in "Shutting Down
Switching as a Windows 2000 / NT Service" on page 55.
11. Restore your backups.
12. Reboot the computer.
AltiWare OE System Administration Manual
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Troubleshooting
