Altigen Altiware OE 4.5 System Administration & Installation Manual page 352

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The web caller enters the required information, then clicks the Submit

button. The AltiWeb window (altiweb.htm) appears.

Figure 9. AltiWeb window with DialPad visible

Note: If NetMeeting is not installed on the caller's computer (or it's

not configured correctly), an error message displays.

Once NetMeeting successfully connects to an AltiGen VoIP port, the

web caller sees the Customer Support page, and hears a prompt

requesting the selection of Sales or Tech support.

Note: The DialPad is visible to allow the web caller to close the Auto

Attendant windows and dial a number directly, if so desired.

AltiWare OE System Installation & Administration Manual

Troubleshooting