Scan Job Status Messages - Oki CX1145 MFP Admin Manual

8 Troubleshooting

Scan Job Status Messages

The status and result of the scan jobs is indicated as following in the Scan Job page in the Job
Status tab and Scan Log page in the Logs tab.
Error Code
Email
2C10, 2C12,
2C13,
2C20-2C22
2C11, 2C62
2C14
2C15
2C30-2C33
2C40
2C43
2C44
2C61
2C63, 2C64
2C65, 2C66,
2C69
304 TopAccess Error Messages
Message
Illegal Job status
Not enough memory
Invalid parameter specified
Message size exceeded limit or maximum
size
Disk access error
Failed to convert image file format
Encryption error. Failed to create file
When the encryption PDF enforced mode
is set and an attempt to create an image
file not encrypted is made, it is not allowed.
Failed to read AddressBook
Invalid Domain Address
Failed to connect to SMTP server
Corrective Action
A system error has occurred during send-
ing an email. Retry it. If the error still
occurs, contact your service representa-
tive.
When there are running jobs, perform the
job in error again after the completion of
the running jobs. If the error still occurs,
turn the power OFF and then back ON,
and perform the job again.
Make sure you specify the settings cor-
rectly and try again.
You are sending too many documents at a
time. Send your documents separately.
When there are running jobs, perform the
job in error again after the completion of
the running jobs. If the error still occurs,
turn the power OFF and then back ON,
and perform the job again.
When this error occurs by converting the
Slim PDF format, retry the scan. If the
error still occurs, specify the general PDF
format.
When this error occurs by converting other
than the Slim PDF format, turn the power
OFF and then back ON. Then retry the
scan. If the error still occurs, contact your
service representative.
Retry the job in error. If the error still
occurs, turn the power OFF and then back
ON. Then retry it.
Reset the encryption and perform the job
in error again.
If an image file not encrypted is created,
consult your administrators.
Turn the power OFF and then back ON.
Retry the job in error. Reset the data in the
Address Book and retry it. If the error still
occurs, contact your service representa-
tive.
Ask your administrator to set the IP
address.
Make sure the SMTP server is correctly
working, or the SMTP server address has
been set correctly.