Oki CX1145 MFP Admin Manual page 307

8 Troubleshooting
Error Code
2D30
2D31, 2D33
2D32
2D40
2D43
2D44
2D60
2D62
2D63
306 TopAccess Error Messages
Message
Failed to create directory
Failed to create file
Failed to delete file
Failed to convert image file format
Encryption error. Failed to create file
When the encryption PDF enforced mode
is set and an attempt to create an image
file not encrypted is made, it is not allowed.
Failed to copy file
Failed to connect to network destination.
Check destination path.
Specified network path is invalid. Check
destination path.
Corrective Action
Make sure that the access privilege to the
storage directory is writable and also the
disk in the directory has enough space,
and then retry the job. If more than one job
is performed simultaneously, the error may
occur because the disk temporarily runs
out of space. In this case, wait for a while
and retry the job. If the error still occurs,
turn the power OFF and then back ON,
and then retry it.
Make sure that the access privilege to the
storage directory is writable and also the
disk in the directory has enough space,
and then retry the job. If more than one job
is performed simultaneously, the error may
occur because the disk temporarily runs
out of space. In this case, wait for a while
and retry the job. If the error still occurs,
turn the power OFF and then back ON,
and then retry it.
Make sure that the access privilege to the
storage directory is writable and then retry
the job. If the error still occurs, turn the
power OFF and then back ON, and then
retry it.
When this error occurs by converting the
Slim PDF format, retry the scan. If the
error still occurs, specify the general PDF
format.
When this error occurs by converting other
than the Slim PDF format, turn the power
OFF and then back ON. Then retry the
scan. If the error still occurs, contact your
service representative.
Retry the job in error. If the error still
occurs, turn the power OFF and then back
ON. Then retry it.
Reset the encryption and perform the job
in error again.
If an image file not encrypted is created,
consult your administrators.
Turn the power OFF and then back ON.
Retry the scan. If the error still occurs,
contact your service representative.
Make sure the network folder is shared in
your network and retry the scan. If the
error still occurs, ask your administrator to
confirm whether the IP address or path of
the server is correct. Also make sure that
the server is operating properly.
Make sure you specify correct network
folder and retry the scan.