Oki CX1145 MFP Admin Manual page 301

8 Troubleshooting
Error Code
1C14
1C15
1C20
1C21-1C22
1C30-1C33
1C40
1C60
1C61
1C62
1C63
1C64
1C65
1C66
300 TopAccess Error Messages
Cause
Invalid parameter
Exceeding file capacity
System management module access
abnormality
Job control module access abnormality
Disk access error
Image conversion abnormality
HDD full failure during processing
Address Book reading failure
Memory acquiring failure
Terminal IP address unset
Terminal mail address unset
SMTP address unset
Server time time-out error
Corrective Action
When a template is used, form the tem-
plate again. If the error still occurs, turn
the power OFF and then back ON, and
perform the job again.
Ask your administrator to change the
"Fragment Page Size" setting for the Inter-
net Fax setting, or reduce the number of
pages and perform the job again.
Turn the power OFF and then back ON.
Perform the job in error again. If the
recovery is still not completed, contact
your service representative.
Turn the power OFF and then back ON.
Perform the job in error again. If the
recovery is still not completed, contact
your service representative.
When there are running jobs, perform the
job in error again after the completion of
the running jobs. If the error still occurs,
turn the power OFF and then back ON,
and perform the job again.
Turn the power OFF and then back ON.
Perform the job in error again. If the error
still occurs, contact your service represen-
tative.
Reduce the number of pages of the job in
error and perform the job again. Check if
the server or local disk has a sufficient
space in disk capacity.
Turn the power OFF and then back ON.
Perform the job in error again.
Reset the data in the Address Book and
perform the job again.
If the error still occurs, contact your service
representative.
Turn the power OFF and then back ON.
Perform the job in error again. If the error
still occurs, contact your service represen-
tative.
Ask your administrator to set the IP
address of the equipment.
Ask your administrator to set the E-mail
address of the equipment.
Ask your administrator to set the SMTP
server address.
Check if the SMTP server is operating
properly.