Grass Valley Product Support - GRASS VALLEY K2 7.3.8 - RELEASE NOTES AND Quick Start Manual

Grass Valley Product Support

To get technical assistance, check on the status of a question, or to report a new issue, contact Grass
Valley Product Support via e-mail, the Web, or by phone or fax.
Web Technical Support
To access support information on the Web, visit the product support Web page on the Grass Valley
Web site. You can download software or nd solutions to problems.
World Wide Web: http://www.grassvalley.com/support/
Technical Support E-mail Address: gvgtechsupport@grassvalley.com
Grass Valley Knowledge Base: http://grassvalley.novosolutions.net/
In the Knowledge Base you can search by topic, search by product, or browse the Table of Contents
to nd Frequently Asked Questions (FAQ).
Telephone Support
Use the following information to contact Product Support by phone.
International Support Centers
Our international support centers are available 24 hours a day, 7 days a week.
Support Center
France
United States
Authorized Local Support Representative
A local support representative may be available in your country. To locate a support center during
normal local business hours, refer to the following list. This list is regularly updated on the website
for Grass Valley Product Support
(http://www.grassvalley.com/support/contact/phone/)
After hours local phone support is also available for warranty and contract customers.
Region
Asia
23 November 2010
Toll free
+800 80 80 20 20
+1 800 547 8949
Country
China
Hong Kong, Taiwan, Korea,
Macau
Japan
Southeast Asia - Malaysia
Southeast Asia - Singapore
K2 Version 7.3.8 Release Notes & Upgrade Instructions
In country
+33 1 48 25 20 20
+1 530 478 4148
Telephone
+86 10 5883 7575
+852 2531 3058
+81 3 6848 5561
+603 7492 3303
+65 6379 1313
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