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GRASS VALLEY K2 Solo Service Manual

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K2 Solo
Media Server
Service Manual
071-8709-01
April 2010

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Summary of Contents for GRASS VALLEY K2 Solo

  • Page 1 K2 Solo Media Server Service Manual 071-8709-01 April 2010...
  • Page 2 Affiliate with the N.V. KEMA in The Netherlands CERTIFICATE Certificate Number: 510040.001 The Quality System of: Thomson Inc, and its wor dwide Grass Valley division affiliates DBA GRASS VALLEY Headquarters 15655 SW Greystone Ct. 10 Presidential Way 400 Providence Mine Rd...
  • Page 3 K2 Solo Media Server Service Manual 071-8709-01 April 2010...
  • Page 4 Copyright Copyright © Grass Valley, Inc. All rights reserved. Printed in the United States of America. Portions of software © 2000 – 2010, Microsoft Corporation. All rights reserved. This document may not be copied in whole or in part, or otherwise reproduced except as specifically permitted under U.S.

  • Page 5: Table Of Contents

    Create the Control Team ..................55 Name team and loopback................... 58 Reorder adapters....................59 Set power management settings ................ 60 Checking services ....................60 Services on a K2 Solo Media Server ..............60 09 April 2010 K2 Solo Media Server Service Manual...
  • Page 6 Contents Checking pre-installed software ................61 K2 Solo Media Server pre-installed software ............. 61 Making CMOS settings ................... 62 Using recovery images.................... 62 About the recovery image process..............62 Creating a recovery image ................. 63 Restoring from a recovery image ............... 65 Using CompactFlash boot media for system restore .........
  • Page 7 Carrier module removal ..................99 Power supply removal ..................99 Midplane board removal ..................101 Drive cable assembly removal................101 Installing components and dressing cables............102 Index ........................105 09 April 2010 K2 Solo Media Server Service Manual...
  • Page 8 Contents K2 Solo Media Server Service Manual 09 April 2010...

  • Page 9: Finding Information

    The following sections help you find the information you need in product manuals and elsewhere. For the installer of a K2 Solo Media Server If you are installing a K2 Solo Media Server, refer to documentation in the following sequence: Find this document…...
  • Page 10 • — There is an Instruction Manual for each type of RAID RAID Instruction Manuals storage device that can be a part of a K2 Solo Media Server. These manuals contain procedures for configuring and servicing the device. • — Contains information on configuring Fibre Channel Switch Installation Manual and servicing the Fibre Channel switch.

  • Page 11: Grass Valley Product Support

    Grass Valley Product Support To get technical assistance, check on the status of a question, or to report a new issues, contact Grass Valley Product Support via e-mail, the Web, or by phone or fax. Web Technical Support To access support information on the Web, visit the product support Web page on the Grass Valley Web site.
  • Page 12 A local support representative may be available in your country. To locate a support center during normal local business hours, refer to the following list. This list is regularly updated on the website for Grass Valley Product Support (http://www.grassvalley.com/support/contact/phone/) After–hours local phone support is also available for warranty and contract customers.

  • Page 13: Waste Electrical And Electronic Equipment Directive

    Middle East, Near East, Africa Middle East +971 4 299 64 40 Near East and Africa +800 80 80 20 20; +33 1 48 25 20 20 Waste Electrical and Electronic Equipment Directive 09 April 2010 K2 Solo Media Server Service Manual...
  • Page 14 Finding Information K2 Solo Media Server Service Manual 09 April 2010...

  • Page 15: Safety Summaries

    Safety Summaries Read the following sections for important safety information. • Safety Summary • Sicherheit – Überblick • Consignes desécurité • Certifications and compliances 09 April 2010 K2 Solo Media Server Service Manual...

  • Page 16: Safety Summary

    This is a prompt to note fuse rating when replacing fuse(s). The fuse referenced in the text must be replaced with one having the ratings indicated. K2 Solo Media Server Service Manual 09 April 2010...
  • Page 17 Double pole neutral fusing — Do not use door latches to lift or move equipment. Use proper lift points — Allow all rotating devices to come to a stop before Avoid mechanical hazards servicing. 09 April 2010 K2 Solo Media Server Service Manual...
  • Page 18 (ASICS). As a result, circuit board repair at the component level is very difficult in the field, if not impossible. For warranty compliance, do not troubleshoot systems beyond the board level. K2 Solo Media Server Service Manual 09 April 2010...
  • Page 19 Ausrüstungskomponenten. Symbole am Produkt Die folgenden Symbole können sich am Produkt befinden: Weist auf eine gefährliche Hochspannung im Gerätegehäuse hin, die stark genug sein kann, um eine Stromschlaggefahr darzustellen. 09 April 2010 K2 Solo Media Server Service Manual...
  • Page 20 – Betreiben Sie das Gerät nicht in nassen Gerät nur in trockener Umgebung verwenden oder feuchten Umgebungen. – Verwenden Sie dieses Gerät nur verwenden, wenn keine Explosionsgefahr besteht Produkt nur in Umgebungen, in denen keinerlei Explosionsgefahr besteht. K2 Solo Media Server Service Manual 09 April 2010...
  • Page 21 Explosionsgefahr zu verringern, prüfen Sie die Polarität und tauschen die Batterie nur gegen eine Batterie desselben Typs oder eines gleichwertigen, vom Hersteller empfohlenen Typs aus. Entsorgen Sie gebrauchte Batterien entsprechend den Anweisungen des Batterieherstellers. 09 April 2010 K2 Solo Media Server Service Manual...
  • Page 22 Safety Summaries Das Gerät enthält keine Teile, die vom Benutzer gewartet werden können. Wenden Sie sich bei Problemen bitte an den nächsten Händler. K2 Solo Media Server Service Manual 09 April 2010...
  • Page 23 Les symboles suivants peut être apposés sur le produit : Signale la présence d’une tension élevée et dangereuse dans le boîtier de l’équipement ; cette tension peut être suffisante pour constituer un risque de décharge électrique. 09 April 2010 K2 Solo Media Server Service Manual...
  • Page 24 Utilisez ce produit exclusivement dans un environnement sec produit dans un environnement humide. — N’utilisez Utilisez ce produit exclusivement dans un environnement non explosible pas ce produit dans un environnement dont l’atmosphère est explosible. K2 Solo Media Server Service Manual 09 April 2010...
  • Page 25 L’utilisation de cet équipement à des tensions dépassant les 130 V en c.a. requiert des cordons d’alimentation qui satisfont aux exigences des configurations NEMA. Les cordons internationaux, s’ils sont fournis, ont reçu l’approbation du pays dans lequel l’équipement est utilisé. 09 April 2010 K2 Solo Media Server Service Manual...
  • Page 26 Mettez les piles usagées au rebut conformément aux instructions du fabricant des piles. Cette unité ne contient aucune partie qui peut faire l’objet d’un entretien par l’utilisateur. Si un problème survient, veuillez contacter votre distributeur local. K2 Solo Media Server Service Manual 09 April 2010...
  • Page 27 Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Changes or modifications not expressly approved by Grass Valley can affect emission compliance and could void the user’s authority to operate this equipment.

  • Page 28: Laser Compliance

    (Second edition, 2005). CAN/CSA C22.2 No. Safety of Information Technology Equipment, 60950-1 including Electrical Business Equipment (Second edition 2007). BS EN 60950-1 Safety of Information Technology Equipment, including Electrical Business Equipment 2006. K2 Solo Media Server Service Manual 09 April 2010...

  • Page 29: Product Description

    Chapter Product Description Topics in this section include the following: •“Overview description” on page 30 •“K2 Solo Media Server orientation” on page 30 •“FRU functional descriptions” on page 31 •“System Overview” on page 34 •“Status indicators” on page 35 09 April 2010...

  • Page 30: Overview Description

    Chapter 1 Product Description Overview description The K2 Solo Media Server is a cost-effective media platform that incorporates IT and storage technologies to deliver a networked solution to facilities for replay in sports, news, live, and live-to-tape applications, as well as ingest, playout, and media asset management.

  • Page 31: Fru Functional Descriptions

    Disk modules There are 2 slots for disk modules in the K2 Solo Media Server. The slots are located behind the front bezel assembly in the front of the chassis. Each slot can contain one disk module, and each module contains one hard drive. A K2 Solo Media Server contains 2 disk modules.

  • Page 32: Power Supply Module

    Chapter 1 Product Description Power supply module The K2 Solo Media Server has one power supply. You can not remove and replace the power supply while the K2 Solo Media Server is operational. The power supply has a fan with automatic speed control. The power supply has protection for over voltage, over current, and short circuits.

  • Page 33: Disk Controller Board

    Drive cable assembly The drive cable assembly includes the disk cables and a bracket for mounting drive connectors in the chassis. Refer to “Drive cable assembly removal” on page 101 for procedures. 09 April 2010 K2 Solo Media Server Service Manual...

  • Page 34: System Overview

    Chapter 1 Product Description System Overview The K2 Solo Media Server is a PCIe bus-based Windows computer with extensive enhancements to provide the video disk recorder functionality. This section explains the major architectural blocks. Fans Disk Modules Real Time System...

  • Page 35: Status Indicators

    Green steady on The standby switch is set to On and the K2 Solo Media Server is either in the startup process or has competed the startup process and is operational. WARNING: The power standby switch does not turn off power to the system.

  • Page 36: Rear Panel Indicators

    Flashing pattern alternating Drive rebuild — An internal RAID drive is rebuilding. Yellow/Green once a second. Normal — The K2 Solo Media Server is healthy and operating normally. Disk module LEDs Each disk module has an LED that indicates status. The LEDs are located on the front bezel.
  • Page 37 If a LAN connector is faulty, you must replace the carrier module. Power supply indicators An indicator of power supply operation is the audible fan noise. The Service LED on the front of the K2 Solo Media Server also indicates power supply status. Refer to “Service LED” on page...

  • Page 38: System Beep Codes

    System beep codes When you start up the K2 Solo Media Server by pressing the standby switch or by doing a Windows operating system restart, the CPU module might emit two short beeps. Otherwise, if there are no errors present, the K2 Solo Media Server does not emit any audible beeps.

  • Page 39: System Messages

    Topics in this section include the following: • “About system messages” on page 40 • “Critical system startup messages” on page 41 • “Viewing AppCenter system status messages” on page 41 09 April 2010 K2 Solo Media Server Service Manual...

  • Page 40: About System Messages

    VGA monitor. During the Power On Self Test (POST), the BIOS checks for problems and displays these messages. • K2 Solo Media Server startup messages — As AppCenter opens the K2 Solo Media Server determines if system health is adequate by checking critical subsystems.

  • Page 41: Critical System Startup Messages

    The following messages appear in the AppCenter system startup message box as critical subsystems are checked during K2 Solo Media Server startup processes. If a critical failure is detected, the K2 Solo Media Server is rendered inoperable and the failure message appears.

  • Page 42: Viewing System Status Messages

    There is at least one warning message, and no alert messages. Alert There is at least one uncleared alert message. Current and previous system status messages can be viewed in the StatusPane. To open the StatusPane, click Help | System Status K2 Solo Media Server Service Manual 09 April 2010...

  • Page 43: Copying Statuspane Messages To The Clip Board

    1. Open the StatusPane, then click Clear 2. When a message prompts you to confirm, click All messages are removed from the StatusPane and logging database. 09 April 2010 K2 Solo Media Server Service Manual...
  • Page 44 Chapter 2 System Messages K2 Solo Media Server Service Manual 09 April 2010...

  • Page 45: Service Procedures

    SiteConfig lock/unlock feature on one K2 Solo Media Server at a time or on a group of K2 Solo Media Servers all at once. You can also enable/disable the write filter from a local K2 Solo Media Server.

  • Page 46: Disabling The Write Filter

    Chapter 3 Service Procedures • K2 software must be installed on the K2 Solo Media Server. 1. If you have not already done so, log on to the K2 Solo Media Server with administrator privileges. 2. From the Windows desktop click...

  • Page 47: Exporting Log Files

    5. Click Commit 6. Click Exporting log files The procedures in this section describe how to export log files from the K2 Solo Media Server. The log files can include the following: • All applications messages • The Windows Event Log •...
  • Page 48 3. Type the following in the Run dialog box, then click c:\profile\exportlog The ExportLog dialog box is displayed. 4. Continue with the procedure “Exporting log files from AppCenter workstation” on page 47, starting with step 2. K2 Solo Media Server Service Manual 09 April 2010...

  • Page 49: Replacing A Raid 0 Drive

    Replacing a RAID 0 drive Replacing a RAID 0 drive A K2 Solo Media Server’s disk modules are configured as RAID 0, so when one drive fails, all media is lost. To replace a RAID 0 drive, do the following: 1.

  • Page 50: Restoring Network Configuration

    Connection #2 Restoring network configuration When you restore a K2 Solo Media Server from its system specific image provided on the Recovery USB Drive, network configuration is also restored to the factory default settings. This is the recommended method of restoring network configuration.

  • Page 51: Identify Adapters

    Identify adapters On some K2 Solo Media Servers, it is possible that the Microsoft Windows operating system has enumerated the “Intel® PRO/1000 PT Dual Port Server Adapter…” names in an unpredictable sequence. You must identify adapters by their location rather than by the enumeration assigned by the Windows operating system and verify or modify the adapter name as necessary.
  • Page 52 It is not supported for customer use. Do not attempt to configure or otherwise use this port. 4. For each adapter shown, identify its location, as follows: a. Under Network adapters, right-click one of the adapters and select Properties K2 Solo Media Server Service Manual 09 April 2010...
  • Page 53 Adapter…” enumerator that the Windows operating system has assigned to this location (PCI bus X, device 0, function X). Use the table below and fill in the blanks: On this K2 Solo Media Server, Windows has To this location: assigned this adapter name…...

  • Page 54: Name Adapters

    Control Connection #2 5. Proceed as follows: • If all the names on this K2 Solo Media Server are configured correctly to locations, skip ahead to the last step of this procedure. • If names on this K2 Solo Media Server are not configured correctly to locations,...

  • Page 55: Set Rx/Tx Descriptors Value

    NOTE: Team control ports only. Do not team media ports. 1. If you have not already done so, disable the write filter. 2. In Device Manager, right-click the adapter name that on this K2 Solo Media Server is assigned to location PCI bus 4, device 0, function 1.
  • Page 56 Chapter 3 Service Procedures 5. Select , then click . The New Team Team this adapter with other adapters New Team Wizard opens. 6. Enter Control Team. Click Next K2 Solo Media Server Service Manual 09 April 2010...
  • Page 57 Finish 10.Open the Modify Team dialog box as follows: a. In Device Manager | Network Adapters, right-click and select Control Team . The Properties dialog box opens. Properties 09 April 2010 K2 Solo Media Server Service Manual...

  • Page 58: Name Team And Loopback

    0, function 1) and click Set Secondary 12. Click and to close dialog boxes. 13. Restart the K2 Solo Media Server. 14. If continuing with network configuration, proceed with the next procedure “Name team and loopback”. If network configuration is complete, enable the write filter.

  • Page 59: Reorder Adapters

    3. On the menu bar at the top of the window, select , then Advanced Advanced Settings… 4. On the tab order adapters as follows: Adapters and Bindings K2 Solo Media Server Adapter Order Loopback Control Team Media Connection #1 Media Connection #2 Control Connection #1 Control Connection #2 1394 Connection If controlled by Dyno Production Assistant, refer to Dyno PA documentation for adapter order.

  • Page 60: Set Power Management Settings

    Status Server service whenever the K2 Solo Media Server starts up. NOTE: Do not manually change the way services run on a K2 Solo Media Server. If you suspect that services have been tampered with or for any reason are not set correctly, you can check their current settings in the Windows Services Control Panel.

  • Page 61: Checking Pre-Installed Software

    If you suspect that pre-installed software is not correct, use the recovery process to re-load the software. Do not attempt to un-install, install, or repair pre-installed software without guidance from your Grass Valley Support representative. K2 Solo Media Server pre-installed software •...

  • Page 62: Making Cmos Settings

    • MS XML • .NET Framework • MegaRAID — Do not use this utility on a K2 Solo Media Server. This utility is for use by qualified Grass Valley Service personnel only. When this utility is opened it scans the SCSI bus and interferes with record and play operations.

  • Page 63: Creating A Recovery Image

    In this way you retain the ability to restore your K2 Solo Media Server to a recent “last known good” state. You can also use the recovery image process on the control point PC.
  • Page 64 8. Enter the name of the image file you are creating. Create the file name using the K2 Solo Media Server hostname and the date. Name the file with the .tib extension. For example, if the hostname is K2Client1, in the File name field you would have E:\K2Client1_20091027.tib.

  • Page 65: Restoring From A Recovery Image

    Recovery Flash Drive, from a network connected drive, or from another connected USB drive. 1. Make sure that media access is stopped and that the K2 Solo Media Server on which you are working is not being used. 2. If you have not already done so, connect keyboard, monitor, and mouse to the K2 Solo Media Server.

  • Page 66: Using Compactflash Boot Media For System Restore

    3. If you have not already done so, use the USB Recovery Flash Drive and create a recovery image of the K2 Solo Media Server. 4. Prepare to restore the K2 Solo Media Server by booting from the USB Recovery K2 Solo Media Server Service Manual...

  • Page 67: Using Diagnostic Tools

    K2 Solo Media Server it restores. 13. If a system fault occurs and you need to restore the K2 Solo Media Server, you can do so using the Recovery CompactFlash boot media as follows: a.

  • Page 68: Running Diagnostics For K2 Summit Production Client

    2. From the Windows desktop, click Start | All Programs | Grass Valley | Diagnostics The Summit Diagnostics application opens. 3. Click Start The Overall Result indicator displays RUN while diagnostics are underway.
  • Page 69 K2 Summit Production Client. You must restart before you can use the K2 Summit Production Client. Running diagnostics puts the real time processor and other services in a non-production state. 09 April 2010 K2 Solo Media Server Service Manual...
  • Page 70 Chapter 3 Service Procedures K2 Solo Media Server Service Manual 09 April 2010...

  • Page 71: Troubleshooting Problems

    “Power connection sequence” on page 75 • “BIOS startup” on page 76 • “Windows startup” on page 76 • “K2 Solo Media Server system startup” on page 76 • “Windows startup problems” on page 77 • “Codec board problems” on page 77 •...

  • Page 72: Step 1: Check Configurations

    Chapter 4 Troubleshooting problems Step 1: Check configurations Many times what appears to be a K2 Solo Media Server fault is actually an easy-to-fix configuration problem. Check settings in Configuration Manager and verify that the system is configured as you expect. Refer to the K2 AppCenter User Manual and the K2 System Guide.
  • Page 73 3. Once the startup sequence begins, observe the progression of behaviors as listed in the following table. These are the behaviors you should expect to see and/or hear for a normally operating K2 Solo Media Server. If you observe behaviors other than those listed, refer to the indicated troubleshooting topics to identify problems.

  • Page 74: Shutdown/Restart Problems

    2 minutes. Shutdown/restart problems If the K2 Solo Media Server is inoperable due to an error it can affect the operation of the standby button. If pressing the standby button does not shut down the K2 Solo Media Server, press and hold the button for five seconds. This forces the K2 Solo Media Server to execute a hard power down.

  • Page 75: Checking External Equipment

    Checking external equipment The K2 Solo Media Server is set to attempt to boot from a USB drive first, before it boots from the CompactFlash boot media. If you have a drive connected to a USB port that does not contain an appropriate operating system and you start up the K2 Solo Media Server, an error message is displayed and the boot up process halts.

  • Page 76: Bios Startup

    Solo Media Server was properly shut down from AppCenter, from the Windows operating system, or from the standby button. If the power was removed without a proper shutdown, when the first power cord is connected the K2 Solo Media Server might go directly to the startup sequence. Refer to “Shutdown/restart problems”...

  • Page 77: Windows Startup Problems

    Restart the K2 Solo Media Server. If the problem persists, replace the codec module. Refer to “Unfasten and disconnect cables” on page 09 April 2010 K2 Solo Media Server Service Manual...

  • Page 78: Power Supply Problems

    A power cord is faulty. Test with a replacement cord. Server is in operation. This can be accompanied by a The K2 Solo Media Server is too Check for thermal problems. StatusPane message indicating hot. The built-in Cool the K2 Solo Media Server.

  • Page 79: Video Problems

    Switch the still-play mode video shows some motion jitter. play mode. setting to Field. The video displays erratically K2 Solo Media Server is not Lock the K2 Solo Media Server moving green lines. locked to a video reference. to a video reference.

  • Page 80: Timecode Problems

    You can also timecode display shows during recording. stripe the timecode on an XX:XX:XX:XX, or the last existing clip. valid timecode is displayed. K2 Solo Media Server Service Manual 09 April 2010...

  • Page 81: Operational Problems

    For the corrective actions in this section, refer to the K2 AppCenter User Manual for detailed instructions. Problem Possible Causes Corrective Actions Moving video in AppCenter The K2 Solo Media Server is not Obtain an AppCenter Pro does not operate. licensed for AppCenter Pro. license. The VGA monitor resolution is Configure VGA monitor less than 1024x768x32.

  • Page 82: System Problems

    Problem Possible Causes Corrective Actions One of the record channels does The K2 Solo Media Server is Check the current setting for not record or video is jumpy. configured for PAL, yet the video standard. Verify that the...

  • Page 83: Storage Problems

    Storage problems Storage problems Use the following sections if you suspect problems with your K2 Solo Media Server’s storage system. Refer to the K2 System Guide for Storage Utility procedures. Media File System problems Problem Possible Causes Corrective Actions One or more clips do not play The media database is out of 1.
  • Page 84 . If the Time Dome is filled Available Storage appears or a “FSS capacity. it confirms that your K2 Solo Media Server is ‘default(0)’” message out of space. Make space on the media drives appears. by doing the following: - Delete unused clips and empty the Recycled Bin.

  • Page 85: Checking The Storage System

    CPU. This commonly happens when unsupported software has been installed that competes with K2 Solo Media Server applications. Virus scanners and screen savers can cause this type of problem, since they can start automatically and consume system resources.

  • Page 86: Network, Transfer, And Streaming Problems

    The K2 Solo Media Server to Verify that the K2 Solo Media which you are trying to connect Server to which you are trying to...

  • Page 87: Removing And Replacing Frus

    • 3/16” nut driver • 1/4” nut driver • Side cutters NOTE: Only Grass Valley components are supported. Do not attempt to use components procured from a different source. NOTE: Do not discard any hardware unless specifically instructed to do so.

  • Page 88: External Parts Removal

    All the parts in this category can be removed and replaced without opening the K2 Solo Media Server cabinet. CAUTION: To avoid possible damage to circuit boards and other sensitive parts, turn off the K2 Solo Media Server and disconnect the power cord before disassembling. Handipak handle removal Remove the optional Handipak handle as illustrated.

  • Page 89: Handipak Feet Removal

    An over-install is all that is required. You do not need to first un-install the software. This ensures that the board is flashed with the proper version to be compatible with K2 software. 09 April 2010 K2 Solo Media Server Service Manual...

  • Page 90: Codec Option Card Removal

    Remove two M3 phillips head sc on the faulty card Note: AVC-Intra codec cards are shown. Procedures apply similarly to MPEG-2 encode cards. Disengage connector on the faulty card K2 Solo Media Server Service Manual 09 April 2010...

  • Page 91: Front Bezel Removal

    To remove the boot media, first remove the front bezel, then proceed as illustrated. Push button. Use pencil or similar implement. Slide out You must use the CompactFlash boot media provided by Grass Valley. Do not use CompactFlash media procured elsewhere. 09 April 2010 K2 Solo Media Server Service Manual...

  • Page 92: Fan Assembly Removal

    CAUTION: Do not remove fan assembly while power is on. The standby button is frequently bumped during this procedure and if powered, circuits and fans are activated, which can cause damage. K2 Solo Media Server Service Manual 09 April 2010...

  • Page 93: Fan Removal

    Note: Cables are labeled to identify Disk0 and Disk1 connections. Front interconnect board removal To remove the front interconnect board first remove the front bezel and fan assembly, then proceed as illustrated. 09 April 2010 K2 Solo Media Server Service Manual...

  • Page 94: Disk Module Removal

    (upper or lower) Remove 1 front screw as appropriate for (upper or lower) faulty drive. as appropriate for faulty drive. Note: Disk0 is the upper drive. Disk1 is the lower drive. Slide out K2 Solo Media Server Service Manual 09 April 2010...

  • Page 95: Internal Parts Removal

    Internal Parts Removal Internal Parts Removal The sections that follow show how to remove internal parts from the K2 Solo Media Server. • “Top cover removal” on page 96 • “Unfasten and disconnect cables” on page 97 • “Remove rear panel” on page 97 •...

  • Page 96: Top Cover Removal

    Swing up from front Disengage from rear and lift off Note: When replacing the top, position the top cover tab in front of the disk pillar. K2 Solo Media Server Service Manual 09 April 2010...

  • Page 97: Unfasten And Disconnect Cables

    When installing, follow “Installing components and dressing cables” on page 102. Remove rear panel Additional tools needed: • #1 Phillips screwdriver • #2 Phillips screwdriver • 3/16” nutdriver • 1/4” nutdriver 09 April 2010 K2 Solo Media Server Service Manual...
  • Page 98 2.5 mm Phillips screw Remove 1 remaining power supply screw Remove 3 screws from bottom Remove rear panel When installing, follow “Installing components and dressing cables” on page 102. K2 Solo Media Server Service Manual 09 April 2010...

  • Page 99: Carrier Module Removal

    When replacing the carrier board, position the board so that it lines up with the screw holes beneath. When installing, follow “Installing components and dressing cables” on page 102. Power supply removal Additional tools needed: • 1/4” nutdriver 09 April 2010 K2 Solo Media Server Service Manual...
  • Page 100 Do not tighten until rear panel is installed. Rock to 45 degree angle Disengage from stud and lift up When installing, follow “Installing components and dressing cables” on page 102. K2 Solo Media Server Service Manual 09 April 2010...

  • Page 101: Midplane Board Removal

    Remove 2 screws When installing, follow “Installing components and dressing cables” on page 102. 09 April 2010 K2 Solo Media Server Service Manual...

  • Page 102: Installing Components And Dressing Cables

    NOTE: Use the faulty power supply that you removed as a model for cable dressing. 3. If replacing a power supply, install it in the chassis. 4. Install the carrier module. 5. Install the rear panel. 6. Dress and connect cables as illustrated. K2 Solo Media Server Service Manual 09 April 2010...
  • Page 103 Flatten cables along unused Connect power cable PCI connector Tuck unused cable under main power connector, between drive chamber and Connect main power cable carrier board connector Bundle cables with cable tie and trim. 09 April 2010 K2 Solo Media Server Service Manual...
  • Page 104 7. When cable dressing is complete, make sure that no cables protrude above the level of the drive chamber top. 8. Install the top cover. K2 Solo Media Server Service Manual 09 April 2010...

  • Page 105: Index

    86 description 33 indicators disk modules descriptions 35 description 31 internal parts removal 95 disks troubleshooting 83 drive busy indicator K2 Solo Media Server, overview descriptions 30 description 35 09 April 2010 K2 Solo Media Server Service Manual...
  • Page 106 VGA display problems 75 parts removal external 88 internal 95 web site, for Grass Valley 11 power connection sequence 75 Windows 76 power supply startup troubleshooting 76 description 32 troubleshooting 78 RAID drives K2 Solo Media Server Service Manual 09 April 2010...

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