Cisco 7961G-GE - IP Phone VoIP Administration Manual page 190

Status Menu
Table 7-2 Status Messages on the Cisco Unified IP Phone (continued)
Message
Checksum Error
CTL Installed
CTL update failed
DHCP timeout
Disabled
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0
7-6
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Description
Downloaded software file is
corrupted.
A certificate trust list (CTL)
file is installed in the phone.
The phone could not update its
certificate trust list (CTL) file.
DHCP server did not respond.
802.1X Authentication is
disabled on the phone.
Possible Explanation and Action
Obtain a new copy of the phone firmware and
place it in the TFTPPath directory. You should
only copy files into this directory when the
TFTP server software is shut down, otherwise
the files may be corrupted.
None. This message is informational only.
For more information about the CTL file,
refer to Cisco Unified Communications
Manager Security Guide.
Problem with the CTL file on the TFTP
server.
For more information, refer to Cisco
Unified Communications Manager Security
Guide.
Network is busy—The errors should
•
resolve themselves when the network
load reduces.
No network connectivity between the
•
DHCP server and the phone—Verify the
network connections.
DHCP server is down—Check
•
configuration of DHCP server.
Errors persist—Consider assigning a
•
static IP address. See the
Configuration Menu" section on page 4-7
for details on assigning a static IP
address.
You can enable 802.1X using the Settings >
Security Configuration > 802.1X
Authentication option on the phone. For
more information, see the
Authentication and Status" section on
page 4-48.
"Network
"802.1X
OL-11953-01