Ricoh Aficio 2232C User Manual page 922

Appendix
Message
[Error has occurred in the scanner driver.]
[Fatal error has occurred in the scanner.]
[Insufficient memory. Close all other applications, then
restart scanning.]
[Insufficient memory. Reduce the scanning area.]
9
[Invalid Winsock version. Please use version 1.1 or high-
er.]
[No response from the scanner.]
[No User Code is registered. Consult your system ad-
ministrator.]
[Please call your service representative.]
112
Causes and solutions
• Check whether the network cable is
connected correctly to the client compu-
ter.
• Check whether the Ethernet board of
the client computer is recognized cor-
rectly by Windows.
• Check whether the client computer can
use the TCP/IP protocol.
An recoverable error has occurred in the
machine. Call your service representative.
• Close all the unnecessary applications
running on the client computer.
• Uninstall the TWAIN driver, and then
reinstall the driver after restarting the
computer.
• Reset the scan size.
• Lower the resolution.
• Set with no compression. See p.19
"Send Settings".
Note
❒ "The Relationship between the Resolu-
tion and the Scanning Area" chart in
Help for halftone scanning might not al-
ways apply. Scanning cannot be per-
formed if large values are set for
brightness when using halftone or high
resolution.
❒ When a paper misfeed occurs in the ma-
chine during printing, scanning cannot
be performed. In this case, after the mis-
fed paper has been removed, proceed
with scanning.
Install the operating system of the compu-
ter or copy Winsock from the operating
system CD-ROM.
• Check whether the machine is connect-
ed to the network correctly.
• The network is crowded. Wait for a
while, and then try to reconnect.
Access is restricted with user codes. Con-
sult the system administrator of the ma-
chine.
An unrecoverable error has occurred in the
machine. Call your service representative.