96Y Errors - Lexmark MX61 Series Service Manual

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Invalid firmware/controller board service check
Action
Update the firmware.
Note: Contact the next level of support for the correct firmware
level.
Does the error remain?

96y errors

96y error messages
Error code Description
960.xx
RAM Memory Error—RAM soldered on the card is
bad
Replace the controller board.
961.xx
RAM Memory Error—optional DRAM is bad
964.xx
Download Emulation Cyclic Redundancy Check
(CRC) Error—checksum failure detected in the
emulation header or emulation file.
RAM memory error service check
Action
Replace the bad memory card.
Does the error remain?
Download emulation cyclic redundancy service check
Action
Step 1
Disable the download emulation, and then program the download
emulation into the firmware card again.
Does the error remain?
Step 2
Replace the firmware card and download the emulation to the new
card.
Does the error remain?
Action
Go to
282.
Go to
page
Go to
service check" on page
Diagnostic information
155
Yes
No
Replace the
The problem is
controller board. See
solved.
"Controller board
removal" on
page
282.
"Controller board removal" on page
"RAM memory error service check" on
155.
"Download emulation cyclic redundancy
155.
Yes
No
Contact the next
The problem is
level of support.
solved.
Yes
No
Go to step 2.
The problem is
solved.
Contact the next
The problem is
level of support.
solved.
7016

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