Supplies mismatch service check
Action
Step 1
a
Check if the toner cartridge and imaging unit are supported and
genuine Lexmark supplies. If not, then replace the supplies.
b
Make sure that the supplies are compatible.
Note: Do not install a MICR cartridge with a non‑MICR
imaging unit or vice versa.
c
Make sure that the latest firmware is installed.
Does the problem remain?
Step 2
If this error occurred after replacing the controller board, then
restore the printer configuration. See
configuration after replacing the controller board" on page
241.
Does the problem remain?
Flash full service check
Action
Step 1
Format the flash memory. Navigate to Settings > Print Settings
> Utilities, then select Format Flash.
Does the error remain?
Step 2
Remove the installed memory, and then POR the machine.
Does the error remain?
Step 3
Replace the controller board. See
page
282.
Does the error remain?
Maintenance kit service check
Action
Replace the maintenance kit and reset the Maintenance counter.
Does the error remain?
"Restoring the printer
"Controller board removal" on
Diagnostic information
129
Yes
No
Go to step 2.
The problem is
solved.
Contact the next
The problem is
level of support.
solved.
Yes
No
Go to step 2.
The problem is
solved.
Go to step 3.
Replace the memory
card.
Contact the next
The problem is
level of support.
solved.
Yes
No
Contact the next
The problem is
level of support.
solved.
7016