Unsupported Toner Cartridge Service Check; Printer/Cartridge Mismatch Service Check - Lexmark MX61 Series Service Manual

Action
Step 2
Check the cable JARW1 for proper connection to the controller
board.
Is it properly connected?
Step 3
Check the toner cartridge smart chip contact for damaged pins.
Is it free of damage?

Unsupported toner cartridge service check

Action
Step 1
a
Check if the toner cartridge is a supported and genuine
Lexmark supply. If not, then replace it.
b
Make sure that the toner cartridge is properly installed.
c
Check the toner cartridge, toner cartridge button, and cartridge
plunger for damage. Replace if necessary.
d
Make sure that the latest firmware is installed.
Does the problem remain?
Step 2
If this error occurred after replacing the controller board, then
restore the printer configuration. See
configuration after replacing the controller board" on page
241.
Does the problem remain?

Printer/cartridge mismatch service check

Action
Step 1
a
Make sure that the printer and toner cartridge belong to the
same country or region. If the printer comes from a different
country or region, then contact the next level of support to reset
the printer.
b
Check if the toner cartridge is a supported and genuine
Lexmark supply. If not, then replace it.
c
Make sure that the latest firmware is installed.
Does the problem remain?
"Restoring the printer
Diagnostic information
126
Yes No
Go to step 3. Reseat the cable.
Replace the Replace the toner
controller board. See cartridge smart chip
"Controller board contact. See
removal" on cartridge smart chip
page 282. contact removal" on
page
Yes No
Go to step 2. The problem is
solved.
Contact the next The problem is
level of support. solved.
Yes No
Go to step 2. The problem is
solved.
7016
"Toner
286.