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ADF feed errors service check
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Step 1
If the ADF is multi-feeding, check for dirt on the ADF separator pad
and ADF separator rollers.
Are they dirty?
Step 2
If the paper is skewing when it is fed into the ADF, check the paper
guide width.
Is it set correctly?
Step 3
If paper is skewing when fed or jamming check to see if the top
cover is open or ajar.
Is the ADF top cover open or ajar?
Step 4
Is the leading edge of the paper wrinkled or torn?
Step 5
Perform the ADF pick motor and ADF feed motor tests.
Are the motors working properly?
Step 6
Perform the ADF paper present sensor test. See
on page
218.
Is the sensor working properly?
Step 7
Check the ADF sensor actuators to see if they are dirty or jammed.
Are the actuators okay?
Step 8
Properly connect all the connections in the ADF relay card and
controller board.
Did this fix the situation?
Step 9
Check the ADF cable for continuity.
Is there continuity?
"Scanner tests"
Diagnostic information
168
Yes
No
Clean them with a lint
Replace the
free cloth and
separator pad and
isopropyl alcohol.
restraint pad.
Go to step 3.
Set the paper guides
so they contact the
edges of the paper.
Properly close the
Go to step 4. If the
top cover.
paper is jamming in
the ADF, then go to
"ADF paper jam
service check" on
page
Use different media. Go to step 5.
Go to step 6.
Go to step 8.
Go to step 7.
Go to step 8.
If any actuators on
Go to step 8.
the ADF are broken,
then replace the ADF
unit. See
"ADF unit
removal" on
page
362.
Problem resolved
Go to step 9.
Go to step 11.
Go to step 10.
7016
95.
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