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Action
Step 5
Make sure that both ends of the interconnect cables are properly
connected to the controller board and engine options card.
Does the problem remain?
Step 6
Check the option for damage, and replace if necessary.
Does the problem remain?
Step 7
Check the controller board for damage, and replace if necessary.
Does the problem remain?
99y errors
99y error messages
Error code Description
990.xx
An equipment check condition has occurred in the
specified device, but the device is unable to identify
the exact component failure. The device can be:
•
Engine, Duplex, Tray [x], Env Feeder
•
Output Bin [x] (applicable only for single bin
devices)
•
Bins [x] to [y] (applicable only for multiple bin
devices)
991.xx
The specified device has detected an equipment
check in its controller board. The device can be:
•
Engine, Duplex, Tray [x], Env Feeder
•
Output Bin [x] (applicable only for single bin
devices)
•
Bins [x] to [y] (applicable only for multiple bin
devices)
Action
Go to
check" on page
Diagnostic information
158
Yes
No
Go to step 6.
The problem is
solved.
Go to step 7.
The problem is
solved.
Contact the next
The problem is
level of support.
solved.
"Option communication error service
157.
7016
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