96Y Errors - Lexmark MS510 Service Manual

Invalid firmware/controller board service check
Action
Update the firmware.
Note: Contact the next level of support for the correct firmware level.
Does the error remain?

96y errors

96y error messages
Error code Description
960.xx RAM Memory Error—RAM soldered on the card is bad
Replace the controller board.
961.xx RAM Memory Error—optional DRAM is bad
964.xx Download Emulation Cyclic Redundancy Check (CRC)
Error—checksum failure detected in the emulation
header or emulation file.
RAM memory error service check
Action
Replace the bad memory card.
Does the error remain?
Download emulation cyclic redundancy service check
Action
Step 1
Disable the download emulation, and then program the download
emulation into the firmware card again.
Does the error remain?
Step 2
Replace the firmware card and download the emulation to the new card.
Does the error remain?
Yes
Replace the controller
board. See
board removals" on
page
Action
Go to "Controller board removals" on page
Go to "RAM memory error service check" on
page 115.
Go to "Download emulation cyclic redundancy
service check" on page
Yes
Contact the next level
of support.
Yes
Go to step 2.
Contact the next level
of support.
Diagnostic information
115
No
The problem is solved.
"Controller
200.
115.
No
The problem is solved.
No
The problem is solved.
The problem is solved.
4514-6xx
200.