Weighing Problems - quadient iA Series User Manual

11.3
Problem: The Weighing Platform or Dynamic Weighing
Module doesnot Weigh Properly
The Base does not seem to display a correct weight. You have to check the weighing
device (Weighing Platform or Dynamic Weighing Module) as follows.
Possible cause
The weighing device is not
selected.
There are vibrations or air drafts
in the weighing area.
11
Something is touching or lying on
the Weighing Platform.
The Weighing Platform zero is not
correct.
Weight too heavy for current rate
(you have placed a package on
the platform that is too heavy for
the rate selected).
Weight on platform exceeds
capacity defined in Weighing
Platform.
336

Weighing Problems

Display indicates a weighing error. When this weighing error
occurs on the home screen, the Standard Weighing mode is
automatically selected.
Action
See the weighing type selection procedures
in
Use a solid and steady table:
Clear the weighing area and re-zero the Weighing
Platform (see
259).
See the Weighing Platform zeroing procedures in
Weighing Devices Settings
1.
2.
3.
1.
2.
Selecting a Weighing Mode
• Away from any door
• Away from any fan.
Weighing Devices Settings
Press [OK] to clear the error message.
Press the [Rate] key and select a rate class
that can accommodate the weight of the
package. Example: select Priority if the rate
you had been using was first class.
Press lightly on the Weighing Platform to
establish the weight and postage with the new
rate.
Remove the package and if possible, weigh it
on another scale.
Use Manual Weight Entry mode to enter the
weight and determine the postage.
on page 97.
on page
on page 259