Weighing Problems - quadient IS-350 User Manual

11.2
Weighing Reinit
The Weighing Device does not Weigh Properly
You have to check the weighing device as follows.
Possible causes
The weighing device is not
selected.
There are vibrations or air drafts
in the weighing area.
11
Something is touching or laying
on the Weighing Platform.
The Weighing Platform zero is not
correct.
You have placed a package on the
platform that is too heavy for the
rate selected.
192

Weighing Problems

To reinit the weighing platform, press and hold the C key.
Actions
See the weighing type selection procedures in
Choosing a Weighing Type
Use a solid and steady table:
Clear the weighing zone and re-zero the Weighing
Platform (see
See the weighing platform zeroing procedures in
Weighing Settings
1.
2.
3.
To avoid weighing errors, make sure the weighing platform is
clear when starting the system.
• Away from any door
• Away from any fan
Weighing Settings
on page 142.
Press [OK] to clear the error message.
Press the [Rate] key and select a rate class
that can accommodate the weight of the
package.
Press lightly on the Weigh Platform to
establish the weight and postage with the new
rate.
on page 53.
on page 142).