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quadient iX-1 Series Product Manual
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quadient iX-1 Series Product Manual

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iX-1 SERIES Product Guide
From getting started... to getting more from your iX-1

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Summary of Contents for quadient iX-1 Series

  • Page 1 SERIES Product Guide From getting started... to getting more from your iX-1...

  • Page 2: Getting Started

    With Myquadient you can find answers to all your tech related questions, get help, manage your Quadient account, track postage spending activity, buy supplies and access a suite of apps right from your browser.
  • Page 3 What Myquadient can do Myquadient is our complimentary customer portal offering instant access to the services and tools you need to manage your Quadient account and get the most out of your iX-1. View and pay invoices Download manuals and guides...

  • Page 4: What's In The Box

    What’s in the box Before beginning assembly, make sure all parts are present. If any part is missing or damaged contact our support team at 1.800.636.7678 iX-1 mailing system base Postage meter Ink cartridge Weighing platform LAN cable Power adapter Moistening pen Postage tapes Print head...
  • Page 5 Assemble your iX-1 Before you begin, decide if you are going to use a wired (LAN) or wireless (Wi-Fi) connection, then visit our how to hub at kb.quadient.us/iX-1_videos to watch installation videos for wired and wireless configurations. Install the ink cartridge...
  • Page 6 Configure your iX-1 Visit kb.quadient.us/iX-1_install to watch the iX-1 installation video before you begin. Initiate configuration Test ink cartridge alignment Press to begin Press to initiate the print configuring your iX-1. alignment process. Insert an envelope into the printing path to complete a test print or press to skip.
  • Page 7 How to print postage for your letters To get the most out of your iX-1, visit our how to video hub at kb.quadient.us/iX-1_videos or login to Myquadient to access the iX-1 user guide. Seal your envelopes Weigh your item $000.000 1st Letter $01.350...
  • Page 8 You can also print discounted classes using the wizard. USPS shipping labels using Use the number keys to select Quadient’s online shipping a mail class, then press application. confirm your selection and to return to the home screen.
  • Page 9 1. Prepay (USPS®) 2.PostageNow™ Press to check for graphics 3.Quadient Postage Funding updates or select a graphic from the list by pressing the numeric For details on each option, key associated with the graphic. contacts us at 1.800.636.7678...
  • Page 10 How to unlock the meter, test your connection To get the most out of your iX-1, visit our how to video hub at kb.quadient.us/iX-1_videos or login to Myquadient to access the iX-1 user guide. Unlock the meter Test server connection...
  • Page 11 How to enable, create and select accounts To get the most out of your iX-1, visit our how to video hub at kb.quadient.us/iX-1_videos or login to Myquadient to access the iX-1 user guide. Accounts allow you to allocate postage spending to users or internal departments to stay on top of postage expenses.
  • Page 12 Apply the recycling label and print or press to quit. postage to the outside of the box and return to Quadient. Install new the ink cartridge Align the ink cartridge From the pattern printed, choose Insert the ink cartridge, then...

  • Page 13: Update Rates

    How to update rates, clean the print head To get the most out of your iX-1, visit our how to video hub at kb.quadient.us/iX-1_videos or login to Myquadient to access the iX-1 user guide. Update rates Clean the print head...
  • Page 14 How to replace your iX-1 Because the iX-1 is so reliable, we can fix most problems over the phone. If we cannot fix your problem, we will send a replacement system. Once you receive your replacement system, complete the steps below to replace and return your damaged system. iX-1 mailing Postage Weighing...
  • Page 15 Wifi router. being charged the full replace- ment value of the equipment. Visit our how to hub at kb.quadient.us/iX-1_videos to watch how to set up a Wi-Fi connection. Need help? Contact us at: www.myquadient.com or call 1.800.636.7678...
  • Page 16 How to replace the power adapter and cable Once you have received your replacement power adapter and cable, complete the steps below to replace and return the damaged components. Power adapter Power cable Back view Prepaid return label Power down Connect the power cable Plug the power adapter Disconnect the power cable...
  • Page 17 How to replace the weighing platform Once you receive your replacement weighing platform, complete the steps below to replace and return your damaged weighing platform. Weighing platform Back view Prepaid return label Power down Re-zero the weighing platform Return to the iX-1 control panel Disconnect the power and press the key.
  • Page 18 A0149976/A - 16/06/2022...