Page 1 User Guide Mailing Systems IX-7...
Page 2: Table Of Contents
Table of Contents Read this First What you will find in this Manual ................3 Safety Requirements ..................6 Meet Your Mailing System System Layout ....................13 Accessories .....................16 Control Panel Features ..................19 Connections .....................23 Power Management ..................27 Processing Mail Choosing a Type of Imprint ................33 Preparing and Starting your Work Session ............35 Printing [Normal] Mail ..................44 Printing [PPI] Mail ....................58...
Page 3 Reports Reports Overview ..................145 Generating a Report ..................148 Counter Data ....................150 Postage Data ....................152 Credit Data ....................155 Account Data ....................157 System Data ....................163 Advanced Reporting Reports ................166 Online Services Online Services Overview ................171 Connecting to Online Services ..............172 Uploading Statistics ..................176 System Online Services ................177 Configuring your Mailing System Settings Overview ..................181...
Page 4 Managing Prepaid Imprints (PPI) ..............230 Maintaining your Mailing System 10.1 Maintaining the Ink Cartridge ..............235 10.2 Filling and Adjusting the Feeder Sealer ............245 10.3 Cleaning the Mail Path .................247 10.4 Touchscreen Calibration ................251 10.5 Maintenance Processes ................252 Troubleshooting 11.1 Paper Jamming ....................257 11.2 Label Jamming ....................261 11.3...
Page 6: Read This First
Read this First This section contains important information about safety precautions and environmental recommendations to operate your equipment in the best possible conditions. What you will find in this Manual .........3 Safety Requirements .............6 How to Disconnect your Mailing System ............9...
Page 8: What You Will Find In This Manual
What you will find in this Manual Section 1: Read this First Make sure you have read and fully understood the safety requirements in this section. This section also includes a list of acronyms and symbols used in the manual. Section 2: Meet Your Mailing System System features, reference descriptions of elements and controls, mail format and how to power your Mailing System off.
Page 9 Section 12: Specifications Detailed specifications of your Mailing System. Symbols This manual uses the symbols listed below. This symbol... Indicates... WARNING: indicates a human safety hazard. ATTENTION: brings to your attention a risk for equipment or mail that could result from an action you may perform. NOTE: remark that explains different scenarios or situations.
Page 10 Personal Identification Number Postal Security Device (Meter) Weighing Platform...
Page 11: Safety Requirements
Safety Requirements Power Connection Before connection, check whether the Mailing System is suitable for the local AC power voltage (230V - 50Hz). THIS SYSTEM MUST BE GROUNDED • Only connect the power plug to an outlet provided with a protective ground contact. •...
Page 12 Environmental compliance A program is implemented for the recycling of worn mailing machines and machines at the end of their lifetime. Contribute in a responsible way to the environmental protection by consulting your retailer internet site, or by contacting him. He will inform you of the collection and treatment processes of these machines.
Page 13 General Safety • Before using your Mailing System, thoroughly read the operating instructions. • To reduce the risk of fire, electric shock and injury to persons, follow normal and basic safety precautions for office equipment when using your Mailing System. •...
Page 14 LAN Connections Plugging the right jack in the right socket Your Mailing System uses a LAN (high speed internet connection) to connect to your customer Online Services. Network/PC LAN (8 wires) Follow the additional precautions below: • Avoid using your system during an electrical storm; as there may be a risk of electrical shock from lightning.
Page 16: Meet Your Mailing System
Meet Your Mailing System Get to know your Mailing System in this section. System Layout ..............13 Accessories .................16 Control Panel Features ............19 Connections .................23 Power Management .............27 How to Turn the Mailing System to Sleep/Soft off Mode ........28 How to Turn the Mailing System to OFF Mode ..........29...
Page 18: System Layout
System Layout Mailing System overview Mailing System without dynamic scale Automatically feeds the system with envelopes of differ- Mixed-Size Feeder ent sizes. Auto Label Dispenser Contains labels to be printed. Prints envelopes (or labels) and controls the Mailing System Base System.
Page 19 Catch Tray Receives mail pieces after processing. Mailing System with dynamic scale Automatically feeds the system with envelopes of differ- Mixed-Size Feeder ent sizes. Automatically measures the weight and dimensions of Dynamic Scale mail pieces to dynamically change postage after feeding. Auto Label Dispenser Contains labels to be printed.
Page 20 Catch Tray Receives mail pieces after processing. Label Storage Use this slot to store labels horizontally. Inside the system base Ink Cartridge Prints the postal imprint on envelopes. Postal Security Device Postage meter. Stores postage credit and tracks postage (PSD) usage.
Page 21: Accessories
Accessories USB Keyboard (option) Usage A USB keyboard can be connected to the mailing system. This keyboard is a standard personal computer keyboard with an additional touchpad. It allows the input of data to your mailing system. To use the numerical keys, ensure that [Num lock] is activated. You can use the shortcuts listed in the table below.
Page 22 Touchpad use The touchpad on the keyboard or a USB mouse plugged into the system allow you to make the same selections or actions as with your finger, using its pointing device. They allow you to do the same selections or actions as with your finger on the touch screen. All the tactile elements can be activated by the pointer.
Page 23 Barcode Scanner (option) This scanner is used: • to identify accounts through barcodes.
Page 24: Control Panel Features
Control Panel Features...
Page 25 Display Areas The control panel has a touch screen so most zones are tactile. Tap a zone to open the related screen. Rate and Services Indicates the current rate and services selected. Date Displays the date that will be printed. Postage Indicates the amount to be printed on the envelope.
Page 26 Keys and Shortcuts NAVIGATION KEYS Return Goes back to the previous screen. Home Screen Returns the system to the Home screen. Menu Accesses the menu settings. Validates a selection. SHORTCUT KEYS Accesses credit management (including adding Credit credit). Accesses preset imprint and account memories. Job Memories These presets are managed by the supervisor.
Page 27 Stops printing and all mechanical activity (motors) Stop in the Mailing System. Keypad Use For different contexts, the table below indicates the successive characters you may obtain by pressing keys several times in a row. Alpha-numeric Custom text 2ABCabc 2ABC 3DEFdef 3DEF 4GHIghi...
Page 28: Connections
Connections Connectors Your Mailing System has USB ports that allow you to connect to a printer or an USB memory key. Base Connectors Power Connector To wall socket, feeder or dynamic scale COM2/3 To Weighing Platform(s) COM1 To mixed-size feeder or dynamic scale LAN Port To Online Services USB Ports...
Page 29 Dynamic Scale Connectors COM1 To the Mixed-Size Feeder COM2 To the Mailing System Base...
Page 30 Connection Diagram Detail of connections Without a dynamic scale With a dynamic scale COM1 (base) Base (COM2 or COM3) to Weighing Platform Wall Socket Power Source COM2/3 (base) Base (COM1) to Dynamic Scale (COM2) COM1 (dynamic Feeder to dynamic scale scale)
Page 31 Power connectors Power connectors are shown in section Connectors on page 23.
Page 32: Power Management
Power Management The System can only use the LAN if the LAN cable is connected BEFORE the power chord is plugged in. Energy Star Compliance Office equipment is generally powered on 24 hours a day, so power management features are important for saving energy and reducing air pollution. Your Mailing System is an Energy Star qualified Mailing System that automatically goes into a low-power 'Sleep' mode after a period of inactivity.
Page 33: How To Turn The Mailing System To Sleep/Soft Off Mode
Sleep Mode You can also turn the Mailing System to Sleep mode manually. To change the period of time after which the Mailing System switches to 'Sleep' mode, see How to Change System Time-Outs on page 191. How to Turn the Mailing System to Sleep/Soft off Mode Press (at the top right corner of the control panel).
Page 34: How To Turn The Mailing System To Off Mode
OFF Mode To turn OFF your system, you can use the ON/OFF button located on the right side of the Base. How to Turn the Mailing System to OFF Mode Turn your system to 'Sleep' Mode (see How to Turn the Mailing System to Sleep Mode on page 28).
Page 36: Processing Mail
Processing Mail This section describes how you can run mail: choosing a type of imprint, selecting a rate and weighing method, activating sealing and so on, depending on the type of process you need to apply to your mail. Choosing a Type of Imprint ..........33 Preparing and Starting your Work Session .......35 How to Sort Mail ....................36 How to Log in and Start a Work Session ............37...
Page 37 How to Add (or Cancel) a Text on the Imprint ..........88 How to Add (or Cancel) a Slogan on the Imprint ...........89 How to Move the Imprint (Print Offset) ............91 How to Use a Job Memory ................92 How to Turn the Sealer On/Off ...............94 Advanced Operations ............95 How to Enable an Emergency Stop ...............95 How to Reset Batch Counters ................96...
Page 38: Choosing A Type Of Imprint
Choosing a Type of Imprint Customizing Your Imprint When processing mail you will be required to select the 'Type of imprint' you need. For example, you can select “Normal” to print postage, or “Received” to print the date on incoming mail, or “Pass Through” for seal only applications. For each 'Type of imprint' you select, the Mailing System displays all the specifications - and only those specifications - for the type of process you will use.
Page 39 Applying postage to outgoing [Normal] • Rate mail • Weight (Printing [Normal] • Date format Mail on page 44) • Text (optional) • Slogan (optional) • Print offset (optional) • Sealing on or off Correct the amount on a mail [Normal] •...
Page 40: Preparing And Starting Your Work Session
Preparing and Starting your Work Session Preparation steps These preperation steps allow to run your mail more efficiently. It involves: • Sorting mail by type and task, to make processing faster (Sorting Mail by Type and Task on page 35). •...
Page 41: How To Sort Mail
How to Sort Mail Put the mail in different stacks according to the characteristics and in the order that follows: Mail Type. See table Type of Process and Type of Imprint on page 33. Outgoing mail with different postage types - Normal postage - Incoming mail - Mail to count or to seal only.
Page 42: How To Log In And Start A Work Session
How to Log in and Start a Work Session To log in as a user: Press to wake-up the system. The system may display one of the following screens: Home Screen [Normal] Login Screen Account Screen...
Page 43 If the following screen is displayed: - Homescreen [Normal]: If this screen is displayed, no other step is required to navigate through the system. - Login Screen: If the Login Screen is displayed, enter your PIN code. - Account Screen: If the Account Screen is displayed, select your account as follows.
Page 44: How To Change The Current 'Type Of Imprint
Selecting the Type of Imprint For each stack of mail you have sorted (see Sorting Mail by Type and Task on page 35), select the type of imprint you need to process your mail as follows: How to Change the Current 'Type of Imprint' Once you are logged in as user: Either: Press...
Page 45 Select the type of imprint in the list and press [OK]. The Imprint screen is updated and displays the menu items that allow you to modify the imprint options. Press to return to the home screen. Frequently Asked Questions System check list: Question...
Page 46: How To Use The Feeder
Is there enough ink in the cart- To display the level of ink in the printing headset, ridge? How to Display Ink Level and Cartridge Data page 236. You can be warned when the available credit gets below a preset value (see How to Set the Low-Credit Threshold on page 193).
Page 47 Place the envelopes in the hopper, their upper edge resting against the rear guide. Ensure that all the envelopes are stacked along the rear guide, from largest to smallest. Adjust the side guide for large envelopes. To adjust the guide, push it gently to rest against the envelopes, without pressing.
Page 48 Thickness Setting: The feeder have 2 thickness settings that you can use according to the envelopes you have to process. Use this setting if several thin envelopes pass at one time through the feeder or, if thick envelopes are blocked at the entrance of the mail path. Open Feeder Cover.
Page 49: Printing [Normal] Mail
Printing [Normal] Mail In Processing [Normal] Mail Section This section describes the parameter settings and mail handling sequences for the mailing processes that use the Type of imprint [Normal], to apply postage using different rates. See also • About the use of the Type of Normal, see Choosing a Type of Imprint on page 33.
Page 50: How To Set Postage For [Normal] Mail
Applying Postage for [Normal] Mail Setting Postage for [Normal] Mail The procedure below outlines steps in a recommended sequence to process your mail. • As mail requirements quickly vary, some settings may not be necessary, or their order may vary. •...
Page 51 Check or change the type of imprint, if you are not in [Normal] mode. Press to access the Imprint screen: To change the type of imprint, select Imprint type and then select [Normal] in the Type of imprint screen. For more details, see How to Change the Current 'Type of Imprint' on page 39.
Page 52 Additionally, you can configure imprint elements from the Imprint screen as follows: Change Imprint left or right: The machine supports Imprint left and Imprint right. These flexible areas allow you to select Slogan or Text. Therefore you can print a imprint with: - One slogan and one text: - Two texts: - Two slogans:...
Page 53 Select a rate and add services. Press to open the Rate selection screen. Type a rate number to select a rate or display new rate options. - Select Rate History to choose a recently selected rate. - Select Rate wizard to choose rate options in lists (includes rates not shown on rate selection screen).
Page 54: How To Process [Normal] Mail
You can also apply the following optional setting(s): Move the imprint away from the envelope edge for thick envelopes: see How to Move the Imprint (Print Offset) on page 91. Close envelopes using the feeder sealer: see Using the Sealing Function on page You are now ready to print.
Page 55 Withdraw the envelope from the WP and insert it into the mail path against the rear-guide wall, with the side to be printed facing upwards. If a mail piece is bigger than mail path maximum thickness, press to print a label. The label is printed. To know the maximum thickness, see Mail Specifications on page 269.
Page 56 To print the imprint, insert the mail piece into the base against the rear-guide wall, with the side to be printed facing upwards. If a mail piece is bigger than mail path maximum thickness, press to print a label. The label is printed. To know the maximum thickness, see Mail Specifications on page 269.
Page 57 Withdraw the first mail piece from the top of the stack. The Mailing System displays weight and postage on the home screen, starts motors and prints the label automatically. If you inadvertently remove more than one item from the WP, replace removed items on WP before weight stabilization to avoid printing label (about 1.5 seconds).
Page 58 In optional mode Dynamic Weighing Batch Mode ( Place the mail pieces stack to process on the hopper. For more details, see Using the Feeder on page 41. Press to start processing the set of mail pieces. The system weighs the first mail piece and asks you to confirm the postage amount before applying it to all the mail pieces.
Page 59 The Mailing System applies postage and the mail piece (or label) is sent to the catch tray. When sealer is activated, collect the mail stack in the catch tray and put stack aside to let envelopes dry. To print several identical labels: Press and enter the number of labels.
Page 60: How To Correct The Postage Amount (Settings)
How to Correct the Postage Amount (Settings) Required settings: Make sure you are on the home screen of the [Normal] type of imprint. The type of imprint is indicated at the top of the home screen as illustrated below. Check or change the type of imprint. Press to access the Imprint screen:...
Page 61: How To Correct The Postage Amount (Running Mail)
To change the type of imprint, select imprint type and then select [Normal] in the Type of imprint screen. For more details, see How to Change the Current 'Type of Imprint' on page 39. You can change the date or date format from the Imprint screen as follows: Select Date and then select a date option in the Date advance screen.
Page 62 Insert the mail piece(s) into the mail path against the rear-guide wall, with the side to be printed facing upwards (see How to Use the Feeder on page 41). The side that you want to print on should be facing upwards. LABEL PRINTING: If a mail piece is bigger than mail path maximum thickness (see Mail Specifications...
Page 63: Printing [Ppi] Mail
Printing [PPI] Mail Please contact your Customer Service when you use this feature. In Printing [PPI] Mail Section This section describes the parameter settings and mail handling sequences for the mail processes that use the [PPI] type of imprint. See also •...
Page 64: How To Set Postage For [Ppi] Mail
How to Set Postage for [PPI] Mail Required settings: Check that you are in the [PPI] type of imprint. If not, see section Selecting the Type of Imprint on page 39. The type of imprint is indicated at the top of the home screen: Check or change the type of imprint, if you are not in [PPI] mode.
Page 65 Select a weighing type. Depending on the quantity and type of mail you have to process, you can choose an efficient weighing method that uses a weighing platform or the dynamic scale (if installed) to save time: see Choosing a Weighing Type on page 79.
Page 66: How To Process [Ppi] Mail
How to Process [PPI] Mail In Standard weighing mode ( ). From the [PPI] home screen, to print postage directly on mail pieces: Put the mail piece on the Weighing Platform. The weight of the mail piece is displayed in the Weight area of the screen and the postage amount is updated.
Page 67 Otherwise, if you want to print several identical labels: Press and enter the number of labels. Make sure the labels are available in the label dispenser (see Filling the Label Dispenser). Press to print the labels. In Differential weighing mode ( From the [PPI] home screen, to print postage on mail pieces: Place the stack of mail you want to process on the weighing platform, and then follow the instructions on the screen or the steps below.
Page 68 Repeat the previous step of each piece of mail. To quit the process at any time, press When you remove the last object from the WP, the Mailing System asks if you want to print it. You can answer Yes or No. This allows you to use a mail basket without having to declare a tare on the WP.
Page 69 In Dynamic weighing mode ( ). From the [PPI] home screen, to print postage on mail pieces: Place the mail pieces stack you want to process on the hopper. For more details, see Using the Feeder on page 41. Press to start processing the set of mail pieces.
Page 70 Insert the envelope into the mail path against the rear-guide wall, side to be printed facing upwards. The Mailing System applies postage and the mail piece (or label) is sent to the catch tray. If mail piece is bigger than mail path maximum thickness (see Mail Specifications on page 269), press...
Page 71: Printing Incoming Mail With [Received] Mode
Printing Incoming Mail with [Received] Mode In [Received] Mode Section This section describes how to use the [Received] type of imprint, to: • Print the date on incoming mail, and/or • Print 'Received' on incoming mail See also • About the use of the Type of imprint, see Choosing a Type of Imprint on page 33.
Page 72 Check or change the type of imprint, if you are not in [Received] mode. Press to access the Imprint screen: To change the type of imprint, select Imprint type and then select [RCVD] in the Type of imprint screen. For more details, see How to Change the Current 'Type of Imprint' on page 39.
Page 73: How To Process [Received] Mail
Processing [Received] Mail To run mail, follow the procedure below after you have completed the steps in How to Set [Received] Mode printing on page 66. How to Process [Received] Mail On the [Received] home screen: Press . System motors start running. Insert the mail piece into the mail path against the rear-guide wall, side to be printed facing upwards.
Page 74: Running [Pass Through] Mail
Running [Pass Through] Mail In Running [Pass Through] Section This section describes how to use the [Pass Through] type of imprint, for: • Sealing envelopes using the auto-feeder sealer (if installed). • Only conveying mail, for counting or testing purposes. See also •...
Page 75: How To Process Mail [Pass Through] Mail
Check or change the type of imprint, if you are not in [Pass Through] mode. Press to access the imprint screen: To change the type of imprint, select Imprint type and then select [Pass Through] in the Type of imprint screen. For more details, see How to Change the Current 'Type of Imprint' on page 39.
Page 76: Settings Details
Settings Details Changing the Current Account To process a batch of mail pieces using another account (on account-enabled configurations), change the account as follows. How to Change Account To change accounts: As a user: Tap the Account zone on the screen Press and select the path: Change account The list of accounts that are available is displayed.
Page 77 Using Barcode Scanner to Change of Account The accounts are listed on the screen in the order they were set up (see Managing Accounts on page 118). A barcode scanner can be used for “One Click” entry of accounts into your Mailing System.
Page 78: How To Select A Rate
Selecting a Rate Selecting a rate allows the Mailing System to calculate the postage amount when the mail piece weight is available, either from a weighing device or, for big parcels, entered manually (see How to Enter the Weight Manually on page 84).
Page 79 Either: Tap the Rate zone on the home screen Press Press and select the path: Rate selection The Rate Selection screen is displayed. On that screen, you can: Press one of the rate buttons (or type the number) to select the rate or display rate options.
Page 80 Using the Rate Wizard The Rate Wizard is an alternative method of selecting rates that will guide you through the rate selection process of all types of mail. Rate Wizard screens • Selecting a Mail Class All Rate Mail Classes loaded in the system are displayed in the list. •...
Page 81: How To Use Rate History
How to Use Rate History To use rate history: Either: Tap the Rate zone on the home screen, or Press Press and select the path: Rate selection The Rate selection screen is displayed. Select the Rate history button. The Rate history screen is displayed. Select the rate and press [OK].
Page 82: How To Enter Postage Manually
How to Enter Postage Manually On the home screen: Type directly the first figure of the amount using the keypad. The Manual amount entry screen appears. Complete the amount. Press [OK]. The amount is displayed in the Postage area of the home screen and the Weighing type zone (see cover flap for screen description) shows the No weight source icon Selecting a Pre-Paid Imprint (PPI) You can select the PPI to use in a list.
Page 83: How To Select A Ppi
How to Select a PPI To select a PPI: As a user: Tap the PPI zone on the home screen Press on the keyboard and then select PPI number. The Select PPI screen is displayed. To select a PPI on that screen, you can: - Type the PPI number.
Page 84 Choosing a Weighing Type Depending on the accessories and features on your Mailing System, several weighing methods are available. You can also enter the weight manually if you know it: see How to Enter the Weight Manually on page 84. Weighing type Depending on the type of mail you want to process, choose a weighing method according to the recommendations in the table below.
Page 85 Details on the Weighing Type All weighing options listed below may not be available in your Mailing System. Check with customer service to see how you can easily add weighing features to your Mailing System via online services. • Manual Weight Entry In this mode, you enter the weight manually (see How to Enter the Weight Manually on page 84).
Page 86 Changing the Weighing Type At start-up, the default weighing type is active. See also • To change the default weighing type as supervisor, see How to Change the Default Weighing Type on page 194. • To change the weighing type according to the type of process you want to run (see Choosing a Weighing Type on page 79), follow the steps outlined below.
Page 87: How To Change The Weighing Type
How to Change the Weighing Type To change the weighing type from the home screen: Either: Tap zone Weighing type on the screen Press and select the path: Batch settings Weighing Type The Weighing type screen is displayed. The options actually displayed in the screen depend on the weighing devices that are connected to your Mailing System and on features that are activated.
Page 88 Select the weighing type. If you select the option Differential Weighing Automatic tape, make sure the Auto-Label Dispenser is properly filled with labels. See How to Fill the Automatic Label Dispenser on page 97. Entering Weight Manually You can enter the weight manually if a mail piece exceeds the weighing capacity of all your weighing platform.
Page 89: How To Enter The Weight Manually
How to Enter the Weight Manually To enter the weight manually from the home screen, you must first select the postal class: Either: Tap the Weighing type zone on the screen Press and select the path: Batch settings Weighing type The Weighing type screen is displayed.
Page 90 Configuring the Imprint Depending on the current Type of imprint, you can modify the elements printed on mail pieces as follows: • Changing printed date • Adding a pre-loaded Slogan to the left of the imprint • Adding a custom text to the left of the imprint (you must first create it in supervisor mode, see How to Add a New Text Message on page 224)
Page 91: How To Change The Date
How to Change the Date To change the date that will be printed: Either: Tap the Date zone on the screen Press Press and select the path: Imprint The Imprint screen is displayed. Select Date. The Date screen is displayed. On the Date screen, you can configure the printed date as follows: To choose another day, select the corresponding item in the list.
Page 92 Adding Text and/or Slogan to the Imprint Selection Slogan or Text are 2 flexible areas for communication that could be slogan or text (i.e. one slogan and one text, 2 slogans or 2 texts). You can add a text and a slogan to the imprint, as illustrated below. •...
Page 93: How To Add (Or Cancel) A Text On The Imprint
How to Add (or Cancel) a Text on the Imprint To add a text to the imprint, or to cancel the text: Either: Tap the Imprint left or Imprint right zone on the home screen Press Press and select the path: Imprint Select Imprint left or Imprint right option on the Imprint screen.
Page 94: How To Add (Or Cancel) A Slogan On The Imprint
Select the desired text in the list or select None for printing no text. icon indicates the current selection. The Imprint screen is displayed with updated parameters (home screen: See also • Managing Custom Text Messages on page 223. How to Add (or Cancel) a Slogan on the Imprint To add a slogan to the imprint or cancel the a slogan: Either: Tap the Imprint left or Imprint right zone on the screen...
Page 95 Select Slogan list. The Select Slogan screen is displayed. Select the slogan in the list or select None for printing no slogan. icon indicates the current selection. See also • Managing Slogans on page 225. Moving the Imprint (Print Offset) You can move the imprint away from the edge of the envelope when printing on thick envelopes with rounded edges.
Page 96: How To Move The Imprint (Print Offset)
How to Move the Imprint (Print Offset) To add an offset to the imprint position: As a user: Tap the Offset zone on the screen Press and select the path: Batch settings Print offset The Print offset setting screen is displayed. Select the offset and press [OK] to validate.
Page 97: How To Use A Job Memory
Using Job Memories Job Memories allow you to create a preset memory that can include the rate, custom text, slogan and date mode for the Type of imprint you would like to use. In account-activated configurations, Job Memories allow you assign postage costs to pre-selected accounts.
Page 98 Using the Sealing Function Mixed-Size Feeder Sealer You can activate or deactivate the Sealing Function as needed. See How to Turn the Sealer On/Off on page 94. The Sealing On /Off icon in the Home Screen indicates the current state of the Sealing Function.
Page 99: How To Turn The Sealer On/Off
How to Turn the Sealer On/Off To turn sealing on/off: On the Control Panel: Select the Sealing Zone on screen ( Press and select the path: Batch settings Sealing Select the switch ( ) on the screen to set sealing on or off and then press [OK]. See also •...
Page 100: Advanced Operations
Advanced Operations Emergency Stop If you want to stop the system in the event of an emergency: How to Enable an Emergency Stop To stop the run process immediately: Press...
Page 101: How To Reset Batch Counters
Using Batch Counters Batch counters allow you to track and report pieces (items) and postage (value) since the last counter reset. To produce reports associated to counters, see Reports on page 143. How to Reset Batch Counters To reset a Counter: On the Homescreen display: Select the Reset counter Zone The counter is reset.
Page 102: How To Count Mail Pieces By Weighing
Piece Counting How to Count Mail pieces by Weighing This function uses the Weighing Platform to count a stack of identical mail pieces. To count mail pieces by weighing: As a user: Press and the path: Piece Counting Press [OK]. Place 10 items on the Weigh Platform and press [OK].
Page 103 The Label Dispenser can hold up to 40 labels.
Page 104: Money Operations
Money Operations This section describes how you can load and manage money in your Mailing System to allow postage operations. Overview ................101 Managing Credit ..............102 How to Check the PSD (Meter) Credit ............102 How to Add Credit to the PSD ..............103 Unlocking the PSD (Postal Inspection) ......105 How to Unlock the PSD ................105...
Page 106: Overview
Overview The Postal Security Device (PSD) — Postage Meter The PSD, located in the base, handles the credit (or money) in your Mailing System. The PSD performs all necessary operations to comply with the postal standards. To do so, regular connections to the Postal Services are necessary. Check that your Mailing System is connected to a network (see Connections on page 23) and that the connection is properly...
Page 107: Managing Credit
Managing Credit Checking Credit You can check the total postage used and the remaining credit in the PSD at any time. To check that the credit are available to complete your current task. Remaining credit are continuously displayed at the bottom of the home screen (see Control Panel Features).
Page 108: How To Add Credit To The Psd
Select the menu path: Credit information The screen displays your postage credit as shown below. (Ascending = credit used. Descending = credit available.) Adding Credit You can add credit to your Mailing System at any time by complete the steps listed below. The Mailing System then connects to the Postal Services and validates the operation.
Page 109 If the system asks for a PIN code, enter the code using the keypad and press [OK]. The Credit Screen is displayed. By default, the system displays the value of the previous transaction. Enter the amount of postage to add using the keypad (use C to clear a digit, press C twice to clear the field).
Page 110: Unlocking The Psd (Postal Inspection)
Unlocking the PSD (Postal In- spection) Manual Call The postal service requires your postage meter (PSD) to periodically connect for postal security regulation. If you have not connected your system after a period your system will automatically be deactivated. If your system is deactivated, you have to perform a connection to the Postal Server to unlock the PSD.
Page 112: Managing Accounts And Assigning Rights
Managing Accounts and Assigning Rights This section describes how you can manage accounts as the supervisor to track postage credit usage and/or set access rights to a variety of functions on your Mailing System. Accounting and Assigning Rights Overview ....109 Selecting an 'Account Mode' ..........111 Guidelines to Setup an Account ........112 How to Change a Shared PIN Code ............113...
Page 114: Accounting And Assigning Rights Overview
Accounting and Assigning Rights Overview Postage Tracking and Access Control Your Mailing System allows you to track postage by account/department and to add security to prevent unauthorized use of a variety of functions. • Track postage expenditures: the Accounts function •...
Page 115 The Access Control Function As supervisor, you can set the Mailing System to ask for a PIN code when a user wakes the machine up to start a session. This allows you to protect the system and restrict the usage of your credit. The different access control policies you can implement as the supervisor are: •...
Page 116: Selecting An 'Account Mode
Selecting an 'Account Mode' Introducing the 'Account Modes' The 'Account mode' allows you to set up both the Accounts and the Access Control functions (see Accounting and Assigning Rights Overview on page 109). The table below lists the functional access control for each account mode. Access Control Function Accounts Function 'No account'...
Page 117: Guidelines To Setup An Account
Guidelines to Setup an Ac- count See also • Selecting an Account Mode on page 111. Setting up 'No Account' The 'No Account' mode provides users with unlimited access to the system. This is the default mode in your Mailing System. Implementing “No account”...
Page 118: How To Change A Shared Pin Code
Setting up 'No Account with Access Control' If you want to prevent unauthorized use of the Mailing System and do not want to use accounts, use the “No Account with Access Control” mode. This provides a single PIN code for all authorized users. Implementing “No account with access control”...
Page 119 Setting up 'Account' In 'Account' Mode, users must select an account before they can process their mail. The user can change accounts at any time during mail processing. If only one account is available, the Mailing System automatically selects it at start up. Implementing the “Account Mode”...
Page 120 Setting up 'Account with Access control' In the 'Account with access control' mode, users must first enter a PIN code and then select an Account. They can change accounts once they have logged in. The supervisor can restrict accounts for each user. If only one account is available, the Mailing System automatically selects it at start up.
Page 121 'Account with Access Control' Management Menu In Account with Access Control mode: The menu allows you to manage the Accounts (and the account structure) and the Operators. Creating Operators is the way to create individual user PIN codes: each Operator will have a unique PIN code.
Page 122: Selecting An 'Account Mode
Selecting an 'Account Mode' See also • Guidelines to Setup an Account on page 112. How to Display and Change the 'Account Mode' To display and change the 'Account mode': As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Account Management...
Page 123: Managing Accounts
Managing Accounts Selecting an Account Mode You can manage accounts in the following account modes: • 'Account' • 'Account with Access Control' Before creating accounts, see Setting up Account on page 114 or Setting up Account with Access Control on page 115. If you use a postal expense management software, your accounts are managed by the PC.
Page 124 Creating an Account Structure As supervisor, you can create an account structure that includes: • Accounts • Groups and subgroups of accounts The groups and subgroups: • Simplify the management of the accounts • Allow you to issue consolidated reports on group activity, as groups and subgroups total in reports the consumptions of the accounts they include (see Account Data page 157)
Page 125 Account Information Number of accounts The number of accounts you can create is set to 70 by default and can be and can be increased to 500 if required. Every account includes the following information, which is displayed on the Add account screen: Account summary Account...
Page 126 Naming limitation Account names and group names must be unique in the account structure. Additional information See also • About changing the maximum number of accounts, see Account level on page 177. • Printing the current account list: Account Report on page 157.
Page 127: How To Create A Group Or A Subgroup
Folder Name of a Group or Name of the Parent Group: Root • For a Group: Root • For a Subgroup: a Group Name Group Management Follow the steps below to create, modify, activate/deactivate or delete Groups. See also • Group Settings on page 121.
Page 128 Select Add Group. The Add group window appears. Enter the Group Name by using the keypad. Select the Group Status (active or inactive). The screen then displays the current status of the Group you have selected. To put the current Group into a Subgroup, select the Folder button, select a group in the list and press [OK].
Page 129: How To View/Edit A Group Or A Subgroup
How to View/Edit a Group or a Subgroup To view or edit a Group or a Subgroup: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Account management Manage account Account list The Account list screen is displayed.
Page 130: How To Activate / Deactivate A Group
Activating Groups Follow the steps outlined below to deactivate a Group so that the Accounts, included in the Group, are not visible to users. How to Activate / Deactivate a Group To activate or deactivate a Group: Follow the procedure How to View/Edit a Group or a Subgroup on page 124 to edit the Group.
Page 131: How To Create An Account
Account Management Follow the steps below to create, modify, activate/deactivate or delete accounts. You can also import a list of accounts. See Importing/Exporting Account Lists on page 130. See also • Account Information on page 120. Creating Accounts How to Create an Account To create an account activate the mode “account”.
Page 132 Select Add Acct/Group and then select Add account. The Add account screen is displayed. Enter the account Number and Name using the keypad and press [OK]. Select the Account Status (the button displays the current status: Active or Inactive). Press the screen to change fields. To put the Account into a Group other than 'Main Folder', select the Folder button, select a Group or Subgroup in the list and press [OK].
Page 133: How To View / Edit Account Information
How to View / Edit Account Information To view or edit an account: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Account management Manage account Account list The Account list screen is displayed. Select the account (or type the account number) and press [OK].
Page 134: How To Activate / Deactivate An Account
Select each parameter and change it using the keypad (use key [C] to clear characters), and then press [OK]. The Account modification summary screen is displayed. The Budget and Surcharge parameters are only available when Advanced Reporting option is activated. See Budget and Surcharge Preferences on page 140.
Page 135: How To Delete An Account
How to Delete an Account To delete an Account: Perform procedure How to View/Edit Account Information on page 128. On the Account management screen, select Delete instead of Edit/Modify. A confirmation of account deletion is displayed. An account number cannot be modified. If you want to modify the account number, first delete the account and then create a new account with a new account number.
Page 136: How To Export An Account List
How to Export an Account List To export an account list on a USB memory key: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Account management Manage account Export Account list Insert the USB memory key into the USB port of the base (at rear left) and press [OK].
Page 137: How To Import Accounts
How to Import Accounts To import accounts from a CSV file: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Account management Manage account Import Account list Insert your USB memory key into the USB port of the base (at rear left) and press [OK].
Page 138: Managing Operators
Managing Operators In Account with Access control Mode and as supervisor, you can create up to 50 'operators' that each correspond to a PIN code (see Accounting and Assigning Rights Overview page 109). This section only applies to the Account with Access Control Mode (see Accounting and Assigning Rights Overview on page 109).
Page 139: How To Create An Operator
Operator Management Follow the steps outlined below to create, modify, activate/deactivate or delete operators. See also • Operator Options on page 133. • To print the current list of operators, see Operator List Report on page 162. Creating Operators In order to create an operator you must first set up an “Account with Access Control”...
Page 140: How To Modify An Existing Operator
Select Add operator. The Add operator screen is displayed. Enter the options you wish to provide for this operator. In the Account List screens, select the Accounts (or groups/subgroups) that the operator will be allowed to use. You can complete this step later: see How to Assign Accounts to an Operator on page 137.
Page 141 Select Edit / Modify. The Edit / Modify screen is displayed. Change the operator options as needed and press [OK] to display the Operator modification summary screen (Use key [C] to clear characters). Press [OK] to accept your changes. Assigning Accounts to Operators You can define the Accounts Access to each operator, by assigning accounts, groups or subgroups of accounts to the operator.
Page 142: How To Assign Accounts To An Operator
How to Assign Accounts to an Operator To create/change the list of Accounts an Operator has access to: Follow the procedure How to Modify an Existing Operator on page 135 until the Edit modify screen, and select Account list. The Account List screen is displayed. Select Add Account / Group.
Page 143: How To Activate / Deactivate An Operator
How to Activate / Deactivate an Operator To activate or deactivate an Operator: Perform procedure How to Modify an Existing Operator on page 135. In the operator options, select the line Status to activate or deactivate the operator (the button displays the current status), and then press [OK]. Once the Operator modification summary screen appears, press [OK].
Page 144: Advanced Reporting Functions
Advanced Reporting Functions Advanced Reporting option enhances account management and provides a variety of reports. Account Management Enhancements Adding Budgets to Accounts Each account can be upgraded with the following feature options: • Budget: set the amount the account is allowed to spend in a set period of time. •...
Page 145 Additional information To take advantage of the Budget and Surcharge option, Accounts must be enabled in your Mailing System (see Selecting an 'Account Mode' on page 111). See also • Advanced Reporting: Options and Updates on page 215 to activate the Advanced reporting functions.
Page 146 Budget Preferences Preference Range Description Amount 0 to 99999 Budget allocated to the account for the period. Warning limit (%) 0 to 100% Consumed percentage of the budget at which the system warns the user and the supervisor. Locking limit (%) 0 to 100% Percentage of the budget consumed at which the system blocks postage for the account.
Page 147: How To Activate/Deactivate Budgets And Surcharges
Setting-up the Budgets and Surcharges The following steps below will help you to activate and set-up the Budget and Surcharge function. If the Budget and Surcharge function has already been activated on the system, the accounts recover their prior settings when re-activating the function.
Page 148: Reports
Reports This section explains how you can access and print reports for your Mailing System. Reports Overview ..............145 Generating a Report ............148 How to Generate a Report (as a User) ............148 How to Generate a Report (as Supervisor) ..........149 Counter Data ..............150 Postage Data ..............152 Credit Data .................155 Account Data ..............157...
Page 150: Reports Overview
Reports Overview As a user or supervisor, you can get a range of reports to regularly view, print or store information regarding your Mailing System usage, credit usage, account expenditures, etc. Your Mailing System can also upload basic data that can be viewed online. Enhanced online postal expense management reporting can be added as an option.
Page 151 Operational Permit Number of pieces for each type of permit Operation- mail in a selected period. al Permit on page CREDIT DATA Credit Summary Information on the credit usage in the Credit machine (since the installation of the ma- Summary chine).
Page 152 Machine Configura- Supervisor settings (imprint default data, Machine tion date advance, postal services, connec- Configura- tions, Ink cartridge, weighing options, etc.) tion Re- port page 163 IP Configuration Re- IP configuration settings. IP Config- port uration Report on page Proxy Configuration Proxy configuration settings.
Page 153: Generating A Report
Generating a Report To generate a report, select the desired report, and choose how you want to display or record the report: • On screen • On an external printer (if any) • On a label • On a USB memory key How to Generate a Report (as a User) To generate a Report: As a user:...
Page 154: How To Generate A Report (As Supervisor)
How to Generate a Report (as Supervisor) To generate a Report: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Reports Resume with the steps outlined in How to Generate a Report (as a User) on page 148.
Page 155: Counter Data
Counter Data Batch Data Report This report displays the batch counter and the postage spent for outgoing mail (type of imprint [Normal]) since the last reset. Requirements To generate this report, you have to be logged in as a user. You must be in [Normal] imprint type to view the outgoing mail batch counter.
Page 156 Received Batch Data This report displays the batch counter for incoming mail ('Received on') since the last reset. Requirements To generate this report, you must be logged in as a user. You must be in [Received] imprint type to view incoming mail batch counter. Output •...
Page 157: Postage Data
Postage Data Daily Usage Report This report displays, for each day of the selected period, usage data such as total items and total postage value. Requirements This report is available as a user or supervisor. You have to enter the Start date and the End date of the report. The default End date is then 31 days later.
Page 158 Monthly Usage Report This report displays, in a selected period and per month, the total items and total postage used. Requirements This report is available as user or supervisor. You have to specify the Start date and an the End date of the report. Use the selection of month and year.
Page 159 Operational Permit This report displays permit mail data for a selected period. Requirements • To generate this report, you have to be logged in as a user. • Permit mode must be selected. Output • Screen • USB printer Content Fields Comments For each permit indicia (including date only permit if...
Page 160: Credit Data
Credit Data Credit Summary Report This report displays the information on credit usage since the installation of the system. The content is limited to the history available in the PSD. Requirements This report is available as user or supervisor. Output •...
Page 161 Credit History Report This report displays the last postage refill operations performed on the machine in a selected period. Requirements For this report, you have to be logged in as a supervisor. Output • Screen • USB printer • USB memory key Content Fields Comments...
Page 162: Account Data
Account Data Account Report This report displays the list of accounts in the system. Requirements To generate this report: • You have to be logged in as a supervisor. • The current 'Account mode' has to be Account or Account with access control.
Page 163: How To Generate The Account Report
Output • Printer • USB memory key Content Data The report displays the account structure (tree view with groups/subgroups). For each group/subgroup: • Group/subgroup name • Status For each account: • Account number • Account name • Status When Advanced reporting is enabled, budget and surcharge data is included in the report.
Page 164 Single Account Report This report displays postal expenditures for one account over a selected time period. You can select any account from the list. Requirements This report is available as a user or a supervisor. The current account mode has to be 'Account' or 'Account with access control'. You have to select an account in the list of accounts, then the Start date and the End date of the report.
Page 165 Multi Account Report This report displays postal expenditures for all the accounts over a selected time period, sorted by ascending account number. The report displays all the accounts in 'active' status, and accounts 'inactive' or 'deleted' with a postage value. Requirements This report is available as a user or a supervisor.
Page 166 Output • Screen • USB printer • USB memory key Content Fields Comments Period Die number On printed report only. The report displays the hierarchy of groups If, in the period, some items were printed and sub-groups, with the total values per using a mode without accounts (default ac- group and sub-total values per sub-group.
Page 167: How To Generate The Operator List Report
Operator List Report This report displays the operator list with PIN codes. Requirements • To generate this report, you have to be logged in as a supervisor (not as a user). Content Data Comments For each Operator: There is no time period to •...
Page 168: System Data
System Data Machine Configuration Report This report displays all supervisor settings. Requirements To generate this report, you have to be logged in as a supervisor. Output • USB printer (if installed) • USB memory key Content Fields Imprint default settings (Default Text, Default Slogan, Default Rate) Date advance parameters Credit settings (High value, Low Credit) Connections settings...
Page 169: How To Generate A Ip Configuration Report
IP Configuration Report Requirements To generate this report: • you must be logged in as Supervisor. • the mailing machine must be connected to the network with a LAN. Output The IP Configuration Report outputs are: • Label How to Generate a IP Configuration Report To generate a IP Configuration Report: Generating a Report on page 148.
Page 170: How To Generate A Proxy Configuration Report
Requirements To generate this report, you must be logged in as a supervisor. Output The Proxy Configuration report output is: • Label How to Generate a Proxy Configuration Report To generate a Proxy Configuration Report: Generating a Report on page 148.
Page 171: Advanced Reporting Reports
Advanced Reporting Reports Publish Additional Reports When the Budget and Surcharge function is activated, Single account, Multi account and Account list reports include budget and/or surcharge data if applicable. The Advanced Reporting option includes the following reporting capabilities: • Budget consumption: instantaneous budget status for all accounts •...
Page 172 Operator Activity Report This report displays the activity (number of items, postage value) of all operators in the machine in a selected period. Requirements • To generate this report, you have to be logged in as a supervisor. • The account mode has to be 'Account with Access control'. •...
Page 173 Outputs • Screen • USB printer • USB memory key Content Fields Comments For each hour band: 'Before 7h00': aggregates items performed between mid- • Number of items night and 7h00. • Total postage value 'After 19h00': aggregates items performed between 19h00 and midnight.
Page 174: Online Services
Online Services Online Services for your Mailing System allow you to very easily achieve tasks such as updating postal rates, system software or optional features, and using services such as mail follow-up online. Online Services Overview ..........171 Connecting to Online Services ........172 How to Call Online Services Manually (as a User) ........173 How to Call Online Services Manually (as Supervisor) .......173 How to Test the Connection to Online Services ...........174...
Page 176: Online Services Overview
Online Services Overview The Online Services simplify the use and the update of your Mailing System. Online Services features and capabilities include: • Online reporting: the usage of your machine is available from your personal, secure web account, simplifying tracking and reporting of your postage expenses. •...
Page 177: Connecting To Online Services
Connecting to Online Services Automatic calls To fully benefit from the convenience and power of Online Services, your Mailing System should permanently be connected to a network connection so that it can link to the Online Server automatically whenever required. For the usage of some services, some automatic calls are scheduled to upload corresponding data.
Page 178: How To Call Online Services Manually (As A User)
How to Call Online Services Manually (as a User) To trigger a generic call: As a user: Press and select the path: Online services Generic call The Mailing System connects to the server and downloads the available elements (rates, slogans, etc.). Check your mailbox for messages: see Using the Mailbox on page 218.
Page 179: How To Test The Connection To Online Services
Testing the Connection to Online Services You may test the connection to the Online Services server via the commands in the Online Services menu: • Ping server Establishes a connection and checks whether the server answers to a 'ping' command. This test: - Validates connection parameters (see Connection Settings...
Page 180 To test the server: As a user: Press and select the path: Online Services Test server Or, as supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Online Services Test server The call process starts and displays its sequence of operations on the screen.
Page 181: Uploading Statistics
Uploading Statistics This manual call uploads report data to the Online Services server, so that you can display reports that integrate the latest figures on your Online Services web page. Otherwise, automatic calls upload report data to the Online Services server at the end of each month.
Page 182: System Online Services
System Online Services Ink Management Service The Ink Management service sends an electronic message to the Online Services server when the mailing machine’s ink supply is running low. An e-mail message then informs you of that condition so that the ink cartridge can be replaced in time.
Page 184: Configuring Your Mailing System
Configuring your Mailing System This section describes the general settings you can apply to your Mailing System. Some of them can be managed directly by all users whereas most of them require access as supervisor. Settings Overview .............181 Logging in / out as the Supervisor ........182 How to Log in as Supervisor ................182 How to Exit the Supervisor Mode ..............183 Changing the Display Language ........184...
Page 185 How to Rezero the Weighing Platform ............197 How to Tare the Weighing Platform (as Supervisor) ........197 How to activate / de-activate Checking On Zero Weight ......198 How to Set Dynamic Scale High Accuracy Mode ........198 How to Change the GEO Code ..............199 Postage Imprint Default Settings ........202 How to Change the Default Rate ..............202 How to Change the Default PPI ..............203...
Page 186: Settings Overview
Settings Overview This section describes two types of settings that are available on your system: • User settings, that only last as long as the user who applies them is logged in. • Supervisor settings, sets the default or permanent settings of your Mailing System. Other user settings are described in the corresponding sections: Processing Mail on page 31,...
Page 187: Logging In / Out As The Supervisor
Logging in / out as the Super- visor Log in as supervisor You need to be logged in as supervisor to configure the Mailing System and perform functions such as managing accounts and access rights, generating certain reports, etc. When you are logged in as supervisor, only the supervisor menu is available.
Page 188: How To Exit The Supervisor Mode
Exiting the Supervisor Mode Follow the step below to exit the supervisor mode. You must exit the supervisor Mode before you can begin to print postage. How to Exit the Supervisor Mode To exit the supervisor mode: As supervisor: Press The system will go into 'Sleep' mode and supervisor is logged out.
Page 189: Changing The Display Language
Changing the Display Lan- guage You can choose a language among those available in the Mailing System for your mailing session (3 languages maximum). The machine supports only one English language. How to Change the Display Language To change the current display language: As a user: Press and select the path:...
Page 190: How To Change The Display Language By Default
How to Change the Display Language by Default To change the user language by default: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Default User Settings Default User Pref- erences Language Select the default language.
Page 191: Enabling/Disabling Sounds
Enabling/Disabling Sounds You can enable or disable the system beeps separately: • Beeps on keys • Beeps on warnings and errors How to Enable / Disable the Beeps To enable or disable the beeps: As a user: Press and select the path: Preferences Sounds Select Key beep ON/OFF and/or Beep on error ON/OFF to enable/disable the sounds.
Page 192: Display Settings
Display Settings You can adjust the contrast of the display for bright or dark working environments. How to Adjust the Display Contrast To adjust the display contrast: As a user: Press and select the path: Preferences Contrast Touch the Increase contrast / Decrease contrast button to increase or decrease the contrast.
Page 193 Do not press [OK] if the screen contrast is completely light or dark. Readjust the contrast so the screen is visible, then press [OK].
Page 194: System Time-Outs And Settings
System Time-outs and Settings System settings include: • System motor time-outs • Sleep mode time-out • Soft off mode time-out System Time-outs The system time-outs are defined as follows: Start The period of time the system waits for an envelope after pressing Once this time-out is reached the system stops.
Page 195: How To Adjust The Time-Outs
How to Adjust the Time-outs To adjust the time-outs: As a user: Press and select the path: Batch settings Timeout setting The Time-out setting screen is displayed. Select each field and specify the length of each the time-out (Use [C] to clear digits). Press [OK] to exit.
Page 196: How To Change System Time-Outs
Setting Default Time-Outs How to Change System Time-Outs To change the system time-Outs: As Supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Default user settings Timeout Settings The Timeout setting screen is displayed. Select each field and specify the length of each the time-out.
Page 197: High Value, Low Credit Warnings And Pin Codes
High Value, Low Credit Warn- ings and PIN Codes Warnings Your Mailing System can warn you that the postage amount that you have typed is higher than a preset value. This high-amount warning prevents you from accidentally printing high postage amounts. Your Mailing System can also warn you that credit remaining in the PSD are getting low (low-credit threshold).
Page 198: How To Set The Low-Credit Threshold
How to Set the Low-Credit Threshold To set a low-credit threshold: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Default user settings Credit settings Select the Low credit threshold field. Enter the low-credit warning amount or press [C]. If you enter 0, a message is displayed "Zero amount not allowed."...
Page 199: Weighing Settings
Weighing Settings The weighing settings include: • Setting a default weighing type used for mailing • Activating / De-activating the WP Automatic Selection functionality • Zeroing the weighing platform • Checking on Zero Weight • Setting the GEO code that corresponds to the geographical location of the Mailing System Default Weighing Type How to Change the Default Weighing Type...
Page 200: How To Activate The Automatic Weight Detection On The Wp
Weighing Platform Automatic Selection This functionality shall be implemented for improving the user productivity and the ease of use of the mailing system. The user is able to change the weighing type to the WP standard weighing by putting a mail piece onto the WP. The WP standard weighing is automatically selected when a weight increase is detected on the WP.
Page 201: How To Zero The Weighing Platform
Zeroing the Weighing Platform You can reset the Weighing Platform in the following ways: • Set to zero: resets the weight to zero • Tare: sets the weight to zero with an additional tray on the Weighing Platform • Rezero: physically adjusts the Weighing Platform to zero How to Zero the Weighing Platform To zero the Weighing Platform as a user: As a user:...
Page 202: How To Rezero The Weighing Platform
How to Rezero the Weighing Platform To re-zero the Weighing Platform: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Machine settings Weighing functions Reset WP Remove all items from the Weighing Platform. Press [OK] to rezero the Weighing Platform.
Page 203: How To Activate / De-Activate Checking On Zero Weight
How to activate / de-activate Checking On Zero Weight To activate/de-activate 'Checking on Zero Weight' function: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Default User Settings Base settings Weight selection for PPI The Checking on zero weight screen is displayed.
Page 204: How To Change The Geo Code
GEO Code The Weighing Platform calculates mail piece weights that have to be corrected according to the geographical location of the Mailing System, as weights can change with the altitude and latitude. The correcting geodesic code may be entered: • Automatically with Online Services •...
Page 205 Geodesic map...
Page 206 Geodesic codes...
Page 207: Postage Imprint Default Settings
Postage Imprint Default Set- tings The settings of the postage imprint 'by default' include: • Imprint default settings: sets the default rate, text and slogan for mailing operations. • Automatic Date Advance: enables early date change to continue printing postage with the new date after post office closing hours.
Page 208: How To Change The Default Ppi
Default Pre-Paid Imprint (PPI) The default PPI is automatically selected when the [PPI] type of imprint is activated. How to Change the Default PPI To change the default PPI: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Default user settings...
Page 209: How To Change The Default Text
Changing the Default Text How to Change the Default Text To change the default text: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Default user settings Default imprint parameters Select Imprint left or Imprint right. Select Text list.
Page 210: How To Set The Automatic Date Advance Time
See also • Managing Slogans on page 225. You can order custom Slogans. Please contact your Customer Service. Automatic Date Advance The Automatic Date Advance function automatically changes the date printed on mail pieces at a preset time to the next 'working day' date. Example: You can set the system to change dates at 17:00 hours and set Saturdays and Sundays to be non-working days.
Page 211: How To Set The Default Printing Offset
Printing Offset The printing offset is the distance between the right edge of the envelope and the imprint. You can increase the distance by about 5 mm or 10 mm. How to Set the Default Printing Offset To change the default printing offset: As supervisor (see How to Log in as Supervisor on page 182):...
Page 212: Job Memories
8.10 Job Memories The Job Memories are presets for your imprint types. As a user, you can quickly recall a saved setting to simplify operation and save time (see Using Job Memories on page 92). As supervisor, you can create, edit/modify or delete a Job Memory. Each Job Memory is identified by a name and a number.
Page 213: How To Create A Job Memory
Managing Job Memories How to Create a Job Memory To create a job memory: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Job memory management The current list of job memories is displayed in the Job memories screen. Select a line named None in the list.
Page 214: How To Delete A Job Memory
Press to exit. How to Delete a Job Memory To delete a job memory: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Job memory management Select a job memory from the list of saved job memories. Press [OK] to validate.
Page 215: Default Sealing Mode
8.11 Default Sealing Mode As supervisor, you can set the default sealing Mode (ON or OFF). This setting is used only if the Mixed-Size Feeder is connected. How to Set the Default Sealing Mode To modify the Default Sealing Mode: As supervisor (see How to Log in as Supervisor on page 182):...
Page 216: Connection Settings
8.12 Connection Settings Connection to the Postal Services or Online Services To add credit or access Online Services, the Mailing System can use the following networks: • An Internet access through a high speed LAN (Local Area Network). First use the procedure below to select the connection, then configure the connection. LAN settings can only be performed if the machine was actually connected to the LAN at power-up.
Page 217: How To Set Lan (High-Speed Internet) Parameters
LAN Settings LAN settings can only be performed if the machine is connected to the LAN at power-up. How to Set LAN (High-speed Internet) Parameters To set the parameters of the LAN: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path:...
Page 218: Time And Date Management
8.13 Time and Date Management Daylight Savings Time Transitions Your Mailing System normally auto-adjusts to Daylight Savings Time. However, if a manual adjustment is necessary, you can use either of the following procedures to correct the Mailing System time: • As a user: How to Unlock the PSD on page 105.
Page 220: Options And Updates
Options and Updates This section describes how you can upgrade your system by adding optional functions and elements of imprint such as latest postal rates, additional texts or slogans. Options and Updates Process .........217 How to Access the Options and Updates Menu ..........217 Using the Mailbox ..............218 How to Read Messages (as a User) ............218 How to Read Messages (as Supervisor) .............219...
Page 222: Options And Updates Process
Options and Updates Process You can update your Mailing System by: • Adding new options, such as Differential Weighing, Advanced Reporting or increasing the maximum number of accounts • Update postal Rates and Prepaid Postal Imprints (PPI) • Creating additional Texts for the imprint •...
Page 223: Using The Mailbox
Using the Mailbox The mailbox allows you to receive messages from the Mailing System or from customer service via the server. On the home screen, an icon indicates that the mailbox contains unread messages. Unread messages icon on home screen: The Mailbox list screen indicates unread messages and allows you to delete read messages.
Page 224: How To Read Messages (As Supervisor)
How to Read Messages (as Supervisor) As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Mailbox The Mailbox screen is displayed. Select the message to read and press [OK]. How to Delete Messages (as a User) As a user: Select on display...
Page 225: How To Delete Messages (As Supervisor)
How to Delete Messages (as Supervisor) As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Mailbox The Mailbox screen is displayed. Select the message to be deleted and press [OK]. Select Delete message to erase the message.
Page 226: Managing Options
Managing Options Consulting the Option List The option list includes the options actually loaded into your Mailing System and indicates the options that are activated. You can also display details for each option. For more information about the options you can add to your Mailing System, please contact customer service.
Page 227: How To Load New Options
Activating New Options You can activate new options by connecting the Mailing System to Online Services server. New available options are automatically downloaded into your Mailing System and activated. Contact customer service to have new options ready for downloading on the Online Services server. How to Load New Options To activate an option that is ready for downloading on the Online Services server: Check that your Mailing System is connected to a network (see...
Page 228: Managing Custom Text Messages
Managing Custom Text Mes- sages You can enhance your mail and increase the “openability” of your mail by adding custom text messages to the left of the imprint. As supervisor, you can: • Add custom text messages (and create a name for menu selection) •...
Page 229: How To Add A New Text Message
Editing Text Use the procedures below to create, modify or delete texts. How to Add a New Text Message To add a new message: Display the list of text. See How to Display the List of Text Messages on page 223. Select Add new.
Page 230: Managing Slogans
Managing Slogans The Slogans are graphical images you can add on the left hand side of the imprint printed on mail pieces. As supervisor, you can: • Display the list of slogans Rename or delete slogans from the list • Download new slogans. The available slogans are automatically downloaded into your Mailing System by connecting the Mailing System to the Online Services server (as user).
Page 231: How To Modify Or Delete A Slogan
Modifying the List of Slogans The procedure below allows you to change the menu name of a slogan or to remove a slogan from the list. How to Modify or Delete a Slogan To modify or delete a slogan: Display the list of slogans (see How to Display the List of Slogans on page 225).
Page 232: How To Download New Slogans
How to Download New Slogans To download new slogans: Display the list of slogans (see How to Display the List of Slogans on page 225). Select Check for updates. The Mailing System connects to the Online Services server and downloads available slogans.
Page 233: Managing Postal Rates
Managing Postal Rates Your Mailing System uses rate tables to calculate postage amounts. As supervisor, you can: • Display the list of rate tables and see which table the system is currently using • Download new postal rate tables New rate tables are automatically downloaded into your Mailing System by connecting the Mailing System to the Online Services server as a user.
Page 234: How To Check Your Rate Updates
How to Check your Rate Updates To display the list of rate tables: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Options and Updates Rate management The list of rate tables is displayed in the Rate management screen. The tables are identified by the effective date of the rate.
Page 235: Managing Prepaid Imprints (Ppi)
Managing Prepaid Imprints (PPI) As supervisor, you can: • Display the list of PPIs in the machine • Add new PPIs using an USB memory key • Delete PPIs • Set the default PPI (see How to Change the Default PPI on page 203) The List of PPIs The list of PPIs displays the PPIs that are installed in the Mailing System and indicates...
Page 236: How To Add Or Delete Ppis
Adding or Deleting PPIs You can add PPIs to the machine using an USB memory key as follows. How to Add or Delete PPIs To add a PPI: Display the list of PPIs (see How to Display the List of PPIs on page 230).
Page 238: Maintaining Your Mailing System
Maintaining your Mailing System This section contains important information about the maintenance of your Mailing System in order to keep it in good condition. 10.1 Maintaining the Ink Cartridge .........235 How to Display Ink Level and Cartridge Data (as a User) ......236 How to Display Ink Level and Cartridge Data (as Supervisor) .....237 How to Align the Print Heads ...............238 How to Clean the Print Heads Automatically (as a User) ......239...
Page 240: Maintaining The Ink Cartridge
10.1 Maintaining the Ink Cartridge About the Ink Cartridge The ink cartridge for printing is located in the Mailing System and contains ink that has been tested and approved by the postal service. The ink cartridge uses ink jet technology. It requires the print head nozzles to be cleaned regularly to provide a good printing quality.
Page 241: How To Display Ink Level And Cartridge Data (As A User)
Displaying Ink Level and Cartridge Data You can display the ink level and other cartridge data, such as: • Ink consumed in percent • Ink color • Cartridge status (present or not present) • First used date Also check the Best before date on the cartridge box. After this date, the cartridge warranty is void.
Page 242: How To Display Ink Level And Cartridge Data (As Supervisor)
How to Display Ink Level and Cartridge Data (as Supervisor) To display the Ink Level and the Cartridge Data: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Maintenance Cartridge Ink information The Ink information screen is displayed.
Page 243: How To Align The Print Heads
Setting the Headset Alignment Aligning the print heads is required if there is an between the top and the bottom of the imprints. Your Mailing System requires the heads to be aligned after each cartridge change. How to Align the Print Heads To align the print heads: As supervisor (see How to Log in as Supervisor...
Page 244: How To Clean The Print Heads Automatically (As A User)
Check the printed pattern and press the letter that corresponds to the straightest and complete vertical line. Press [OK] to validate. Repeat the previous step until lines F are aligned. Cleaning the Print Heads If the printing on envelopes looks unclear or dirty in some way, clean the headset to restore the print quality.
Page 245: How To Clean The Print Heads Automatically (As Supervisor)
How to Clean the Print Heads Automatically (as Supervisor) To clean the print heads automatically: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Maintenance Cartridge Cleaning process The cleaning starts automatically. Wiper Process If you want to check the wiper process, follow the procedure below.
Page 246: How To Clean The Print Heads Manually
Check wiper and clean if neccesary, then press [OK]. Check headset is back in replacement position and press [OK] to end test. Manual Cleaning If automatic cleaning is not sufficient, you can clean the printing heads manually. How to Clean the Print Heads Manually To clean the print heads manually: Open the base cover.
Page 247: How To Change The Ink Cartridge
Put the cartridge back in place. Close the base cover. Changing the Ink Cartridge The Power cord must be plugged in to move the cartridge into the 'replacement' position. How to Change the Ink Cartridge Open the cover: the ink cartridge moves to the replacement position. Keep fingers away from the ink cartridge while it is moving to the replacement position.
Page 248 Remove the two plastic caps on the new ink cartridge. The caps are removed. Remove the protective strips from the new ink cartridge.
Page 249 Insert the new ink cartridge, and then push it forward until you hear the click. Close the cover. The alignment process of the printing heads starts automatically.
Page 250: Filling And Adjusting The Feeder Sealer
10.2 Filling and Adjusting the Feed- er Sealer Filling the Sealer Bottle The Automatic Feeder uses water for sealing envelopes. If the system is out of water, the mailing process continues but the envelopes will not sealed properly. How to Fill the Sealer Bottle To add water (or sealing solution) to the bottle: Remove the bottle from its base and turn it over.
Page 251: How To Adjust The Sealing Water Flow
Adjusting the Sealing Water Flow Before you adjust the sealing water flow, make sure that the brushes and sponge are clean (see How to Clean the Brushes and Sponge Sealer on page 247). How to Adjust the Sealing Water Flow To adjust the sealing water flow: Set the water flow using the back lever.
Page 252: Cleaning The Mail Path
10.3 Cleaning the Mail Path Cleaning the mail path includes: • Cleaning sealer brushes and sponge • Cleaning the Mailing System sensors on the mail path. Cleaning Brushes and Sponge of the Sealer MAKE SURE YOUR SYSTEM IS DISCONNECTED FROM POWER SOURCE BEFORE CLEANING! How to Clean the Brushes and Sponge (Sealer) To clean the brushes and sponge of the feeder:...
Page 253 Raise the brush and lift the complete brush holder assembly. Lift the metal retainer to remove the sponge. Remember its direction. Clean the sponge and the brush. Re-install the sponge and retainer. Put the brush back and push the release lever back down until it snaps into place. Push down on the upper drive assembly until it locks back into position.
Page 254: How To Clean The Feeder Belts And Rollers
Cleaning the Feeder Belts and Rollers Follow the steps below to clean the belts and rollers of the feeder and of the Dynamic Scale (if installed). How to Clean the Feeder Belts and Rollers To clean the feeder belts and rollers: Open equipment covers;...
Page 255: How To Clean The Mail Path Sensors
How to Clean the Mail Path Sensors To clean the mail path sensors: Use a damp cloth or 70° alcohol on a cotton applicator. Allow the parts to dry and close all covers and assemblies.
Page 256: Touchscreen Calibration
10.4 Touchscreen Calibration Depending on the pointing device you use on the touchscreen (finger, stylus or other pointing accessory), you may want to calibrate the sensitivity of the touchscreen to improve the screen responsiveness. How to Calibrate the Touchscreen To calibrate the touchscreen: As supervisor (see How to Log in as Supervisor on page 182):...
Page 257: Maintenance Processes
10.5 Maintenance Processes Maintenance process details The maintenance processes listed below are only to be completed on request from by Customer Service. Check that your Mailing System is connected to the LAN before starting. As supervisor (see How to Log in as Supervisor on page 182): Press and select the path:...
Page 258: How To Run The Registration Update
Updating Registration Check that your Mailing System is connected to the network before starting. How to Run the Registration Update To run the registration update: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Maintenance Processes A confirmation message is displayed.
Page 260: 11 Troubleshooting
11 Troubleshooting This section helps you solve problems you may encounter while using your Mailing System. 11.1 Paper Jamming ..............257 How to Clear Mail Jammed in the Base ............257 How to Clear Mail Jammed in the Mixed-Size Feeder .........258 How to Remove Mail Jammed in the Dynamic Scale ........260 11.2 Label Jamming ..............261 How to Clear a Label Jammed in the Base ..........261...
Page 262: Paper Jamming
11.1 Paper Jamming Base Jamming Envelopes are stopped in the transport mechanism of the Base. Possible causes Actions • Mail piece is too thick. Clear the Base as indicated below. • Mail size is incorrect. Correct the cause indicated in the left •...
Page 263: How To Clear Mail Jammed In The Mixed-Size Feeder
Mixed-Size Feeder Jamming Some envelopes are blocked in the Mixed-Size Feeder. Possible causes Actions • Mail piece is too thick. Unblock the Mixed Size Feeder as indic- • Mail size is incorrect. ated below. • Too many envelopes are on the feed Correct the cause: deck.
Page 264 If necessary, lift up the brush release lever. Remove jammed envelopes. Position the brush and push the brush release lever until it snaps into place. Push down on the upper drive assembly until it locks back into position. Close the cover.
Page 265: How To Remove Mail Jammed In The Dynamic Scale
Dynamic Scale Jamming Occasionally envelopes can become jammed in the Dynamic Scale. Possible causes Actions • Mail size is incorrect. Unblock the Dynamic Scale by following • Envelopes are not properly stacked the steps outlined below. on the Feed Platform. Correct the cause: - Mail sizes: see Mail Specifica-...
Page 266: Label Jamming
11.2 Label Jamming A Label is Jammed in the Base Possible causes Actions A label is blocked in the Automatic Label- Clear the label as indicated below. Dispenser or in the transport mechanism of the system base. How to Clear a Label Jammed in the Base To clear a label jammed in the Base: Remove all labels from the dispenser.
Page 267: Weighing Problems
11.3 Weighing Problems The Weighing Device does not Weigh Properly If the Base does not display a correct weight, complete the following actions to correct the problem. Display _g indicates a weighing error. When this weighing error occurs on the home screen, the Standard Weighing type is automatically selected if the Automatic Weight Detection is activated, see How to Activate the Automatic Weight Detection on...
Page 268 To avoid weighing errors, make sure the weighing platform is clear when starting the system.
Page 269: Diagnostics And System Data
11.4 Diagnostics and System Data Diagnostics allow you to find the root cause of a an issue or a breakdown that may occur during the life of your Mailing System. The system performs tests automatically to diagnose the problem and generate corresponding reports.
Page 270: How To Access Diagnostic Data
How to Access Diagnostic Data To gain access to a diagnostic data: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Maintenance Diagnostics The system requires you press [OK] to start the diagnostic tests, then displays the list of the tests.
Page 271: How To Display Hardware Data
How to Display Hardware Data To display hardware data: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Maintenance System info Hardware information The system hardware data appears on the screen. How to Display the Machine Counters To display the data of the machine counters: As supervisor (see How to Log in as Supervisor...
Page 272: 12 Specifications
12 Specifications This sections contains the main specifications of your Mailing System. 12.1 Mail Specifications ............269 12.2 Recommended Operating Conditions ......272 12.3 General Mailing Systems Specifications ......273 12.4 Operating Specifications ..........274...
Page 274: Mail Specifications
12.1 Mail Specifications Envelope Dimensions Your Mailing System can handle the envelope & flap sizes as illustrated below (note: the illustration is not on scale). • Dimensions in mm:...
Page 275 Minimum Envelope Thickness Minimum envelope thickness is 0,2 mm. Label dimensions (pre-cut and self-adhesive) • Max. width: 40 mm • Min. length: 150 mm We advised you to store labels in a room with less than 50% relative humidity. With the Feeder The feeder cannot process nested envelopes.
Page 276 Max without sealing • One piece at a time • 16 mm • In a stack • 12 mm Max with sealing • 10 mm Additional information See also • How to Use the Feeder on page 41. Envelope Thickness 12 mm Envelope Weight 1 kg...
Page 277: Recommended Operating Conditions
12.2 Recommended Operating Conditions Temperature and Relative Humidity Your Mailing System should only be operated in the following conditions: Temperature range Ambient temperature: +10°C - +40°C. Relative humidity 80% max. without condensation. Weighing accuracy To obtain the best weighing results, use a solid and steady table: •...
Page 278: General Mailing Systems Specifications
12.3 General Mailing Systems Spe- cifications Dimensions (mm) (Width x Length x Height) • Base: 253 x 442 x 321 • Catch tray: 315 x 348 x 127 • Mixed Size Feeder: 260 x 350 x 615 • Dynamic scale: 263 x 350 x 438 Weight •...
Page 279: Operating Specifications
12.4 Operating Specifications Dynamic Scale Range • Resolution in dynamic weighing type: 1g. Dynamic Scale Speed • Processing speed: 140 lpm / up to 175 lpm (postcard) • Dynamic weighing speed: 75 lpm / up to 110 lpm (postcard) Accounts The number of accounts you can create is set to 70 by default and can be raised optionally to 500.
Page 280 Index cartridge 238 Cartridge 236 access control 110, 111 Catch tray 273 Access Control 109, 111 Catch Tray 13 account 20, 36, 38, 49, 71, 92, 109, Checking on Zero Weight 194 111, 112, 113, 114, 115, 120, 121, 127, control panel 20 129, 130, 139, 140, 141, 145, 157, 159, Control Panel 13, 33, 102...
Page 281 Feeder 25, 35, 79, 80, 93, 245, 257, Log in 252 258, 260, 264, 271, 273 Folder 120, 121 mail format 3 mail path 8, 247, 249 generate 101, 148, 150, 151, 153, 154, Mail Path 258 157, 162, 163, 164, 166, 167, 264 mailbox 218 Mailbox 20, 218 maintenance processes 252...
Page 282 postage rates 79 supervisor 33, 36, 92, 93, 103, 110, Postal Security Device 4, 15 119, 133, 139, 141, 145, 152, 153, 155, power 6, 8, 27, 172 156, 157, 159, 160, 163, 181, 182, 183, Power 23, 25, 26, 189, 242, 273 207, 210, 213, 217, 223, 225, 228, 230, POWER 247 PPI 33, 58, 60, 77, 197, 203, 207, 217,...
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Ix-7

quadient IX-7 User Manual

Table of Contents

2 Meet Your Mailing System

3 Processing Mail

Choosing a Type of Imprint

Preparing and Starting Your Work Session

Printing [Normal] Mail

Printing [PPI] Mail

Printing Incoming Mail with [Received] Mode

Running [Pass Through] Mail

Settings Details

Advanced Operations

4 Money Operations

Overview

Managing Credit

Unlocking the PSD (Postal Inspection)

5 Managing Accounts and Assigning Rights

Accounting and Assigning Rights Overview

Selecting an 'Account Mode

Guidelines to Setup an Account

Selecting an 'Account Mode

Managing Accounts

Managing Operators

Advanced Reporting Functions

6 Reports

Reports Overview

Generating a Report

Counter Data

Postage Data

Credit Data

Account Data

System Data

Advanced Reporting Reports

7 Online Services

Online Services Overview

Connecting to Online Services

Uploading Statistics

System Online Services

Configuring Your 8 Mailing System

8 Configuring Your Mailing System

Settings Overview

Logging in / out as the Supervisor

Changing the Display Language

Enabling/Disabling Sounds

Display Settings

System Time-Outs and Settings

High Value, Low Credit Warnings and PIN Codes

Weighing Settings

Postage Imprint Default Settings

Job Memories

Default Sealing Mode

Connection Settings

Time and Date Management

9 Options and Updates

Options and Updates Process

Using the Mailbox

Managing Options

Managing Custom Text Messages

Managing Slogans

Managing Postal Rates

Managing Prepaid Imprints (PPI)

Maintaining Your 10 Mailing System

10 Maintaining Your Mailing System

Maintaining the Ink Cartridge

Filling and Adjusting the Feeder Sealer

Cleaning the Mail Path

Touchscreen Calibration

Maintenance Processes

11 Troubleshooting

12 Specifications

Quick Links

Chapters

Need help?

Questions and answers

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Summary of Contents for quadient IX-7