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Troubleshooting and Maintenance
Returning the Instrument for Service
Agilent Technologies Sales and Service Offices
106
Agilent Technologies aims to maximize the value you receive, while
minimizing your risk and problems. We strive to ensure that you get the
test and measurement capabilities you paid for and obtain the support you
need. Our extensive support resources and services can help you choose
the right Agilent products for your applications and apply them
successfully. Every instrument and system we sell has a global warranty.
Support is normally available for at least five years beyond the production
life of the product. Two concepts underlie Agilent's overall support policy:
"Our Promise" and "Your Advantage".
means your Agilent test and measurement equipment will
Our Promise
meet its advertised performance and functionality. When you are choosing
new equipment, we will help you with product information, including
realistic
performance specifications and practical recommendations from
experienced test engineers. When you use Agilent equipment, we can
verify that it works properly, help with product operation, and provide basic
measurement
assistance for the use of specified capabilities, at no extra cost upon
request. Often, many self-help tools are available.
means that Agilent offers a wide range of additional expert
Your Advantage
test and measurement services, which you can purchase according to your
unique technical business needs. Solve problems efficiently and gain a
competitive edge by contracting with us for calibration, extra-cost
upgrades, out-of-warranty repairs, and on-site education and training, as
well as design, system integration, project management, and other
professional engineering services. Experienced Agilent engineers and
technicians worldwide can help you maximize your productivity, optimize
the return on investment of your Agilent instruments and systems, and
obtain dependable measurement
accuracy for the life of those products.
For more information about Agilent Technologies test and
measurement products, applications, services, and for a
current sales office listing, visit our web site:
http://www.agilent.com/comms/lightwave
For related literature, please visit:
http://www.agilent.com/comms/octsolutions
Agilent N4373A Lightwave Component Analyzer, First Edition
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