Troubleshooting Items
Images are missing or appear faint
Symptom
Images are missing or appear faint.
Cause
Fixing error.
Fixing temperature is too low to melt toner, failing to fix toner onto paper properly and causing missing or faint images.
Condition
• Fixing temperature is too low relative to the temperature required to fix toner onto paper.
• Likely to occur toward an edge of A4, LTR or LGL.
Field remedy
1. Select the items in Settings/Registration menu.
[Settings/Registration > [Preferences] > [Paper Settings] > [Paper Settings]
2. Select a paper source and press the [Set] button
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6. Troubleshooting