Canon imageRUNNER ADVANCE 715iF III Series Service Manual page 322

E602-1111-00
Detection Description
Remedy
E602-1201-00
Detection Description
Remedy
HDD error
An error was detected in the update-related area. (File could not be written in the HDD after startup
or I/O error after startup)
[Related parts] R2.00
- Harness between the Main Controller PCB and the HDD
- HDD
- Main Controller PCB
[Remedy] Perform the following in the order while checking whether the error is cleared. When
prioritizing clearing of the error, skip Remedies 2 and 3.
Although the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to
4.
1. Check the related harness/cable and connector.
2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "11", and execute "HD-CHECK". Then,
turn OFF and then ON the main power.
3. Obtain the necessary backup data by referring to "Appendix> Backup Data List" in the System
Service Manual.
4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "11", and execute "HD-CLEAR". Then,
turn OFF and then ON the main power to delete the data in the corresponding partition.
5. If the above-mentioned service mode cannot be executed due to an error, etc., enter safe mode
using (2+8) startup. Then format the HDD using SST or a USB flash drive.
6. Check/replace the related parts.
[Reference] When replacing the HDD, back up the setting values by referring to "Chapter 5.
Adjustment> Actions when Replacing the Parts> HDD" in the Service Manual.
HDD error
An error was detected in the license-related area. (Initialization failed at startup or I/O error at
startup)
When this error occurs, the system has not been started normally. Therefore, it may not be
recorded in the error log.
[Related parts] R2.00
- Harness between the Main Controller PCB and the HDD
- HDD
- Main Controller PCB
[Remedy] Perform the following in the order while checking whether the error is cleared. Although
the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to 5.
1. Check the related harness/cable and connector.
2. Turn OFF and then ON the main power, and check whether the error is cleared.
3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "12", and execute "HD-CHECK". Then,
turn OFF and then ON the main power.
4. Obtain the necessary backup data by referring to "Appendix> Backup Data List" in the System
Service Manual.
5. Enter safe mode using (2+8) startup, and format the HDD using SST or a USB flash drive.
6. Check/replace the related parts.
[Reference] When replacing the HDD, back up the setting values by referring to "Chapter 5.
Adjustment> Actions when Replacing the Parts> HDD" in the Service Manual.
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7. Error/Jam/Alarm