System Suitability Test Failed - Thermo Scientific iS5N Series User Manual

System Suitability Test Failed

Thermo Scientific
– If a noise level test fails after you have replaced the source, contact Technical
Support.
• If a wavenumber accuracy test failed:
– Choose Collect > Experiment setup > Diagnostic > Laser Verification, wait for
laser verification to complete and rerun PV.
– If a wavenumber accuracy test fails again, visually examine your polystyrene
reference for damage or contamination (the polystyrene reference card for the
iD1 or the polystyrene reference cuvette for the iD1H). If the polystyrene is
obviously dirty or damaged, contact us to buy a replacement reference card or
cuvette and then rerun PV using the new reference card (for the iD1 accessory)
or cuvette (for the iD1H accessory).
Before you run PV, update the installation date for the reference card or cuvette.
In OMNIC software choose View > Configure System Status > Performance
Verification > Configure Standards, select the table row that matches the
standard you are using, choose Update and enter today's date as the Installation
Date for the standard.
– If a wavenumber accuracy test fails again, contact Technical Support.
• If the slope and/or intercept test failed:
– Close OMNIC software.
– Recycle the power to the iS5N spectrometer.
– Open OMNIC software and rerun PV taking care to install the polystyrene
reference card (for the iD1 accessory) or the polystyrene reference cuvette (for the
iD1H accessory) after the software prompt.
– If the slope and/or intercept test fails again, update the installation date for the
reference card or cuvette (see the instructions above). Then rerun PV.
– If the slope and/or intercept test fails again, contact Technical Support.
1. If the System Suitability (SS) test fails, check the following and then rerun SS:
a. Make sure the iD1 or iD1H accessory is installed correctly in the spectrometer
sample compartment and fully seated on the locator pins.
b. Make sure the C screen from the iS5N accessory kit is installed in the slot furthest to
the right inside the accessory sample compartment.
c. Make sure the light beam is not blocked by a sample holder or sample.
d. Rerun SS taking care to install the correct polystyrene reference after the software
prompt.
– For the iD1 accessory, use the polystyrene reference card from the iS5N accessory
kit.
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Troubleshooting
Hardware Problems
Nicolet iS5N Spectrometer User Guide 53