Merck Millipore CellASIC ONIX2 User Manual page 60

Software Issues
Observation
1. Email Alert not
working
Errors
(may appear in status bar and error/warning tray)
Error
1. Seal lost
2. Pressure
X/Y leakage
detected
3. Pump error
4. Incompatible
manifold
connected
20202092 04/19
Potential Cause
Connection to server failed
Email placed in junk folder
Potential Cause
Poorly formed seal
Loose Luer fittings/filters on
Filter Multiconnector
Filter Multiconnector not fully
inserted
Microfluidic plate leakage
Debris on gasket
Pump malfunction
ONIX2 Microfluidic System not
compatible with manifold
Recommended Action
Check information entered, internet
connection, and firewall settings.
Confirm that sender address is not
blocked by recipient email.
Recommended Action
Follow actions for "Difficulty sealing
manifold to plate" above.
Tighten Luer fittings and filters as
indicated in Maintenance and Cleaning.
Verify that Filter Multiconnector is
pushed in all the way.
Check plate for cracks. If cracks are
found, contact Technical Service.
Clean gasket as indicated in
Maintenance and Cleaning.
Contact Technical Service.
Update your software and firmware
(see Settings - System Tab).
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CellASIC ONIX2 Microfluidic System
®