Servicing During Warranty Period; Equipment Return Procedure; Service - Teledyne SeaBat T Series Operator's Manual

Deep/shallow high-resolution multibeam sonar system
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WARRANTY INFORMATION
G.4

Servicing During Warranty Period

If your system should fail during the warranty period, please contact your nearest Teledyne
RESON representative immediately (see section G.6 below) to protect your warranty rights.
G.5

Equipment Return Procedure

Before returning any equipment for service, you must follow the Teledyne RESON equipment
return procedure stated below:
1.
Contact a Teledyne RESON office to obtain an approved Return Material
Authorization (RMA) number.
2.
Follow the instructions in the supplied document and pack the equipment in the
original shipping containers.
3.
Ship the equipment to your Teledyne RESON representative to the applicable
address.
4.
Ensure that the RMA number is included on all shipping documents and, most
importantly, marked on the shipping container's address label.
5.
Include a note with a brief, but thorough, description of the problem.
G.6

Service

If you are experiencing difficulty with your Teledyne RESON system, please contact Teledyne
RESON Service Department at one of the following addresses for further instructions:
DENMARK
Teledyne RESON A/S
Fabriksvangen 13
3550 Slangerup
Denmark
Tel: +45 20 999 088
e-mail:
reson-support@teledyne.com
NETHERLANDS
Teledyne RESON B.V.
Stuttgartstraat 42-44
3047 AS Rotterdam
Netherlands
Tel: +45 20 999 088
e-mail:
reson-support@teledyne.com
SeaBat T-Series Subsea Operator's Manual
Version 7
UNITED STATES
Teledyne RESON, Inc.
5212 Verdugo Way
Camarillo, CA 93012
USA
Tel: +1 805 233 3900
e-mail:
reson-support@teledyne.com
Teledyne PDS support
Tel: +31 10 245 15 00
e-mail:
pds-support@teledyne.com
Page 139
January 31, 2019

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