Fault Finding - Smartgen HGM6100LT Series User Manual

14 FAULT FINDING

Symptoms
Controller No Response with Power
Genset Shutdown
Controller Emergency Stop
Low Oil Pressure Alarm (After Crank
Disconnect)
High Water Temp. Alarm (After
Crank Disconnect)
Shutdown Alarm During Running
Crank Disconnect Failure
Starter No Response
Genset Running while ATS Not
Transfer
RS485 Failure
ECU Communication Failure
EHERNET Interface Cannot Connect
Cloud Platform
HGM6100LT Series Genset Controller User Manual
Table 42 – Fault Finding
Check starting battery;
Check connections of controller;
Check the DC fuse.
Check if water/cylinder temperature too high;
Check alternator voltage;
Check the DC fuse.
Check if an emergency stop button is fitted; Ensure battery
positive is connected to the emergency stop input;
Check if connection is open circuit.
Check oil pressure sensor and connections.
Check water temperature sensor and connections.
Check switch and connections according to information on LCD.
Check configurable inputs.
Check connections of fuel solenoid;
Check starting battery;
Check speed sensor and its connections;
Refer to engine manual.
Check connections of starter;
Check starting battery.
Check ATS;
Check connections between ATS and controller.
Check connections;
Check if COM port is correct;
Check if A and B of RS485 is connected reversely;
Check if PC COM port is damaged;
120Ω resistance between RS485's A and B is recommended.
Check polarity connections between CAN_H and CAN_L;
Check engine type settings;
Check connections between controller and engine.
Check cloud server's domain name and port number;
Check controller's IP and DNS address.
_________________________________
Possible Solutions
Page 50 of 50