ADIC Scalar Reference Manual page 72

Figure 4-15 Ticket Registration
The Ticket Registration dialog begins the technical support process. Refer to table below for an
explanation of the selections.
Table 4-16 Ticket Registration Areas
Name Operation
Enter your name Enter
Enter your phone Enter
number
System Serial Supplied
Number
The Ticket Priority and Description dialog is the next step in the wizard process. A priority is
selected, and a description of the problem is entered.
Figure 4-16 Ticket Priority and Description
The Ticket Priority and Description dialog continues the technical support process. Refer to table
below for an explanation of the selections.
4-12
The issue originator name.
The issue originator contact phone number.
The system serial number (taken directly from the Scalar
DLC Database).
Scalar DLC
Description
6-00658-02