ADIC Scalar Reference Manual page 209

Distributed library controller
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Scalar DLC
Figure 5-81
Fixed Problem Confirmation
Table 5-86
Confirmation of a Fixed Problem
Property/Button
Icon
Current Status
OK
Cancel
Close the ticket for me
See figure below for the Non-Fixed Problem Confirmation dialog.
Figure 5-82
Not Fixed Problem Confirmation
Table 5-87
Confirmation of a Not fixed Problem
Property/Button
Icon
Current Status
OK
Cancel
Service Tab
Operation
Enter
A description of the current problem status.
Click
Return to the ATAC Calls pane. The ticket can be
closed.
Click
Return to the Repair dialog.
Check
The Scalar DLC software closes the problem ticket
automatically.
Operation
Enter
A description of the current problem status.
Click
Return to the ATAC Calls pane. The ticket will be In
process.
Click
Return to the Repair dialog.
Description
Description
5-117

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