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Directory Dialing
Dialing Options Available while Entering a Name
The following table shows the dialing options available to the caller while they are entering a name into a
Directory Dialing Mailbox.
■
By default, the caller can dial the digts 2-9 to enter the name or dial # to return to the Automated Attendant.
■
If a Next Call Routing Mailbox is specified, the caller can dial the digits 2-9 to enter a name, dial 0 to follow
the 0 action of the Next Call Routing Mailbox, or dial # to route directly to the Next Call Routing Mailbox.
Dialed
Digit
2-9
Timeout
74 ◆ Chapter 2: Features
Directory Dialing Mailbox Name Entry Options
8006-Next Call Routing
Mailbox Setting
1
N/A
N/A
0
UND (Not assigned)
000-015 (valid Call Routing
Mailbox)
*
N/A
#
UND (Not assigned)
000-015 (valid Call Routing
Mailbox)
UND (Not assigned)
(Options available while entering a name)
Entry is ignored.
Interprets the digit as a letter and waits 6 seconds
for additional input (i.e., more letters or a # to con-
clude name entry). If no additional digits are
dialed, repeats the Directory Dialing Message (to
make a new name entry) up to three times and then
hangs up.
Repeats the Directory Dialing Message (to make a
new name entry) each time the caller dials the digit.
Caller routes according to the 0 action of the Next
Call Routing Mailbox's Dial Action Table.
Repeats the Directory Dialing Message (to make a
new name entry) each time the caller dials the digit.
Routes to the Automated Attendant (i.e., back to
the Call Routing Mailbox that initially answered
the call).
Routes to the Next Call Routing Mailbox and plays
that mailbox's Instruction Menu.
Repeats the Directory Dialing Message (to make a
new name entry) up to three times and then hangs up.
Action
IntraMail System Guide
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