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Subscriber Mailbox
Subscriber Mailbox
Description
A Subscriber Mailbox is the type of mailbox assigned to a telephone system extension. The telephone
assigned to the Subscriber Mailbox is called the subscriber's extension. When an extension user accesses
their voice mail, they are using their Subscriber Mailbox. It provides the IntraMail voice messaging services.
For a brief overview of the features available at a Subscriber Mailbox, review the Related Features below.
Then, go to the individual feature to find out how it operates and any programming required to make it work.
IntraMail automatically assigns a mailbox to each extension in the number plan. By default in DS1000, only
the first 8 (300-307) Subscriber Mailboxes are active. By default in DS2000, only the first 16 (300-315) Sub-
scriber Mailboxes are active. See Programming below for more. DS1000 has 34 Subscriber Mailboxes (300-
333). DS2000 has 128 Subscriber Mailboxes (300-427).
Related Features
Automated Attendant (page 42)
The Automated Attendant can route callers to a Subscriber Mailbox.
Auto Attendant Do Not Disturb (page 37)
Auto Attendant Do Not Disturb sends Automated Attendant calls directly to a subscriber's mailbox. Their
phone will not ring for calls from the Automated Attendant.
Auto Erase or Save (page 40)
After a subscriber listens to a message in their Subscriber Mailbox, IntraMail can automatically erase or
save the message.
Conversation Record (page 61)
Enable or disable the Conversation Record beep for the Subscriber Mailbox.
Greeting (page 94)
A Subscriber Mailbox user can record a personalized greeting for their mailbox. Callers to the user's
mailbox hear the prerecorded personalized greeting.
Listening to Messages (page 109)
Review this feature to learn which features are available to a subscriber while listening to messages.
Make Call (page 120)
To simplify returning outside calls, IntraMail can ask the caller leaving a message to enter their phone
number prior to leaving the message. The subscriber can then dial MC to call the person back.
Main Menu (page 118)
The Main Menu provides access to the features available to a Subscriber Mailbox.
Message Listen Mode (page 132)
Set the type of messages a subscriber will listen to when they dial L (5) after logging into their Sub-
scriber Mailbox.
Message Notification (page 133)
Once activated, Message Notification dials up to 3 telephone numbers to let the user know they have new
messages in their Subscriber Mailbox.
Message Playback Direction (page 141)
Set the subscriber Mailbox message playback order.
Message Record (page 142)
Review this feature to learn which features are available to a subscriber while recording and sending a
message.
Message Retention (page 144)
Set how long a Subscriber Mailbox will retain held and saved messages.
Message Storage Limit (page 145)
Set the maximum number of messages that can be left in the mailbox.
168 ◆ Chapter 2: Features
IntraMail System Guide
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