NEC IntraMail 4 System Manual page 53

The block diagram below shows the default IntraMail Automated Attendant configuration.
DIL to Voice Mail
●
●
Master (700)
Trunks Route to
●
Answer Table 1
Answer Table 1
All trunks
Use Answer
Table 1
Related Features
Answer Tables (page 30)
Determines how the Automated Attendant answers outside calls on each trunk.
Call Routing Mailbox (page 49)
The mailbox associated with an Answer Table that specifies the dialing options (Dial Action Table) and
Instruction Menu that announcements are available to Automated Attendant callers.
Dial Action Table (page 64)
Defines the dialing options for the Call Routing Mailbox chosen by the active Answer Table.
Fax Detection (page 86)
The Automated Attendant can route outside calls to the company fax machine.
Multiple Company Greetings (page 147)
One IntraMail system can provide individual greetings and dialing options for several companies.
Programming
Step 1 Assign Answer Tables to trunks.
1.1
Step 2 Set up the Automated Attendant to answer trunk calls.
2.1
IntraMail System Guide
1003 - Direct Termination (Day)
1003 - Direct Termination (Night)
Default Automated Attendant Answering
1003 - Answer Table
8007 - Answer Tables
●
Schedule 1 or
8007 - Schedule Entry
●
Default Mailbox 8007 - Default Mailbox
●
Call Routing
8006 - Routing Mailboxes (000)
●
Mailbox 000
Dial Action
Table 1
Which chooses Call
Routing Mailbox 000.
1003 - Trunk Options: Answer Table on page 196.
- Assign an Answer Table (1-8) to each trunk that the Automated Attendant should answer.
✔
By default, all trunks are assigned to Answer Table 1.
1003 - Trunk Options: Direct Termination (Day) on page 195.
- Enter 700 to have the Automated Attendant answer calls on the trunk during the day.
✔
By default, all trunks are set to Key Ring during the day.
Automated Attendant
Calls always route to Call Routing Mailbox 000
- Schedule 1 active M-F 8:30AM-5:00PM.
- Default Mailbox active all other times.
From a System Administrator's
mailbox, record an Instruction
Menu (SA + I) for the active Call
Routing Mailbox.
8008 - Dial Action Tables
●
And Dial Action
Table 1
Dial Action Table 1
Dialing Options
Dial an extension number, or
0 for the operator
With these
dialing options
Chapter 2: Features ◆ 43
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