Call Forward To A Mailbox; Call Forwarding A Subscriber's Direct Inward Line To Their Mailbox - NEC IntraMail 4 System Manual

Call Forward to a Mailbox

Description
A subscriber can easily forward calls to their Subscriber Mailbox. Instead of dialing an extension as the for-
warding destination, the user just presses their
is assured that their calls don't get forgotten when they are busy or unavailable to pick up their calls. Unlike with
Extension Hunting to Voice Mail, forwarding lets the subscriber choose when and how they want their unan-
swered calls to go to voice mail (rather than have the telephone system reroute their calls automatically).

Call Forwarding a Subscriber's Direct Inward Line to their Mailbox

The following table describes how IntraMail handles a subscriber's Direct Inward Line when it is Call For-
warded to their mailbox. The routing occurs when the caller dials a digit while listening to the recorded or
default mailbox greeting.
1808-Next Call
Routing Mailbox
Undefined
0-15 (valid Call
Routing Mailbox)
0-15 (valid Call
Routing Mailbox)
Logging Onto a Subscriber Mailbox while Listening to the Greeting
A subscriber who wishes to log onto their mailbox while listening to their greeting must have the option set
in their Next Call Routing Mailbox. To allow this capability, for example:
■ Program the Next Call Routing Mailbox # digit as LOGON to IXXX.
■ While listening to their greeting, the subscriber can dial:
# (to route to their Next Call Routing Mailbox), then
# and their mailbox number to log onto their mailbox.
By default, this option is provided in Call Routing Mailbox 000. Additionally, the subscriber should enable a
Security Code for their mailbox to prevent unauthorized logons.
IntraMail System Guide
MW
Dialing Options while Listening to a Subscriber Mailbox Greeting
1808 - Dialing Option
No
No
Yes
Call Forward to a Mailbox
key instead. With Call Forward to a Mailbox, the subscriber
Digit
Dialed
0 Caller hears, "That is an invalid entry," and
the greeting repeats.
1-9
# IntraMail hangs up.
* Caller skips greeting and can immediately
start recording.
0 Caller follows 0 action in Next Call Routing
Mailbox.
1-9 Caller hears, "That is an invalid entry," the
greeting repeats, and the caller is asked to
leave a message.
# Caller routes to the Next Call Routing Mail-
box and hears its Instruction Menu.
* Caller skips greeting and can immediately
start recording.
0 Caller follows key's action in Next Call Rout-
ing Mailbox.
1-9
# Caller routes to the Next Call Routing Mail-
box and hears its Instruction Menu.
* Caller skips greeting and can immediately
start recording.
Chapter 2: Features ◆ 47
Action
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