Group Function And Cleaning Routes; Precautions When Teaching A Cleaning Route; Machine - SoftBank Whiz Operational Manual

Group Function and Cleaning Routes

The machine communicates with the Robot Operations Center (ROC) and taught cleaning routes are saved to the
cloud. By assigning multiple robots to the same group through the Whiz Connect Portal*, the robots can share the
cleaning routes. When one robot scans the Home location code, all the robots display the same cleaning route.
Deleting cleaning routes also deletes them from the cloud. The deleted cleaning routes will no longer be displayed
even if another robot in the same group scanned the Home location code.
Using the group function in the same layout eliminates the need to teach route again.
*If the layout is different from the previous one, autonomous cleaning will not be carried out properly.
Please check the placement of surrounding objects and other items in the area before carrying out autonomous
cleaning.
*The Whiz Connect Portal is a portal site from where you can manage current machine activity and alerts,
download activity reports, create a new group, assign a Robot, and edit or delete created Group names. For more
details, see "Whiz Connect User Guide".
*By default, the robots are not assigned to any group.

Precautions when Teaching a Cleaning Route

Be sure to check the following before teaching a cleaning route.

Machine

n Always carry out an inspection before operating the machine (⇒see "Inspection Before Operating the
Machine").
n When teaching a route, keep the machine at least 20 cm away from walls and obstacles.
If the machine is too close to a wall, it will cause the machine to run at a slower speed, taking a longer time to
complete autonomous cleaning. The machine may slow down or make a detour in areas where there are
indentations in the wall, such as fire extinguishers stored in the wall or empty space on product shelves.
n Do not stand in front of the sensor, because the machine may detect nearby people as objects. Teach cleaning
routes at times when few people are around.
n Do not use the machine where there is direct sunlight, where there is strong lighting, or near devices that emit
infrared light (heaters, etc.). Doing so may affect its autonomous cleaning function.
n When teaching a cleaning route, move the machine forward. *Reverse movement will not be recognized as a
cleaning route.
n The machine will push against thin mats that slide easily, and may damage the mat or brush. Remove any
mats before teaching a cleaning route.
n Floors with an uneven, rough surface cannot be detected during auto cleaning. As bumpy floors may be
recognized as obstacles, avoid cleaning rough-surface floors.
n A passageway of more than 80 cm 2.6ft
optimum speed. *If the width of the passageway is below 80 cm 2.6ft , the machine may recognize an
obstacle and the speed may decrease or the machine may stop.
n When operating several machines, their sensors may cross-interfere with each other.
in width is needed in order for Whiz to operate autonomously at an
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