SoftBank Pepper Handbook

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Page 1 PEPPER HANDBOOK...
Page 2: Table Of Contents
3.2. Unlocking the Stop Button Operating Pepper 4.1. Turning Pepper ON – Chest Button 4.1. Turning Pepper OFF – Chest Button 4.2. Operating Pepper – Using the Rest Mode 4.2. Operating Pepper – Moving Pepper Around 4.3. Resetting Pepper 4.4. Using the Pins...
Page 3 Daily Maintenance 7.1. Reading the Serial Number 7.2. Checking Pepper s Status 7.2. Storing Pepper 7.3. Cleaning Packaging Repackaging Pepper 8.1. Putting Pepper into Box 8.2. Packing and Placement Troubleshooting 9.1. Check List 9.2. Check List 9.3. Notes SoftBankRobotics.com/us Copyright © 2017 SoftBank Robotics...
Page 5: Pepper Features
1.1 Pepper Features I can hear I can see I can speak Color Meanings: Emergency Stop Page 23–24 Button: Page 14 Chest Button: Page 14 Moving Pins: Page 6 Charging: Page 11 SoftBankRobotics.com/us Copyright © 2017 SoftBank Robotics...
Page 6: Postures And Pins
Knee and hip joints Knee and hip joints can move freely. are locked. Pepper may be unstable and fall if pins are in. Do not insert the pins when Pepper is ON. Insert the pins only when: • Cleaning Pepper •...
Page 8: Removing Pepper From Box
Keep the box somewhere safe for shipping, returns, repairs, etc. When taking Pepper out of the box, Remove pins. make sure you have a firm grip and, ideally, the help of a friend.
Page 9: Pins And Packaging
2.2 Pins and Packaging Store the pins. Insert the plastic pin in the holder. Remove the clear screen protector. Make sure to remove the foam protector under the tablet and store it in the box. SoftBankRobotics.com/us Copyright © 2017 SoftBank Robotics...
Page 11: Charging Pepper
3.1 Charging Pepper Battery charger plug CLICK! Charging flap Align gear teeth to plug in Pepper. Insert plug then twist until you hear a "click" to engage the charger. Pepper is fully charged. Pepper is charging. 3.5 hr 8 hr...
Page 12: Unlocking The Stop Button
3.2 Unlocking the Stop Button The Stop Button is locked the first time you unbox Pepper. You must unlock the Stop Button to be able to turn Pepper ON. SoftBankRobotics.com/us Copyright © 2017 SoftBank Robotics...
Page 14: Turning Pepper On - Chest Button
4.1 Turning Pepper ON and OFF Turning Pepper ON Unlock the Stop Button to To turn Pepper ON, press Soft cover be able to turn the button beneath the Pepper ON. Stop button tablet once. Button will pop out when not engaged.
Page 15: Operating Pepper - Using The Rest Mode
Using the Rest Mode To activate Safe/Rest Mode, quickly push the chest button twice. This will stop all activities and turn off all motors. Pepper will not be able to speak or move. To get out of Rest Mode, quickly press the chest button twice again.
Page 16: Operating Pepper - Moving Pepper Around
Place one hand on the shoulder to To release the wheel Pepper is switched steer and the other on the hip and brakes, open the OFF or in Safe/Rest Mode push Pepper to the new location charging port flap SoftBankRobotics.com/us Copyright © 2017 SoftBank Robotics...
Page 17: Resetting Pepper
4.3 Resetting Pepper Occasionally, Pepper may require a "long start," where everything needs to be reset. For example: when Pepper recommends a restart to clear errors, but the errors persist. If that’s the case, follow the steps listed below. Shoulders blink blue...
Page 18: Using The Pins
4.4 Using the Pins When moving or repacking Pepper, insert the pins to loosen the joints. Remove the pins to return Pepper to the default state. Do not insert the pins when Pepper is ON. Pins inserted Knee and hip joints can move freely.
Page 20 Pepper near steps. mance. There should not be any obstacles within a 2-meter radius (approximately 6.5 ft) in front of Pepper, or the obstacle could be perceived as a human. SoftBankRobotics.com/us Copyright © 2017 SoftBank Robotics...
Page 22: Engagement Zone
Microphone Performance Pepper’s “listening cone” There are four microphones (1, 2, 3, 4) located on the top of Pepper's head. They are directional; Pepper can hear best when looking at you. Pepper can’t hear you Pepper can hear you SoftBankRobotics.com/us...
Page 23: Eye Led Meaning
6.2 Eye LED Meaning Spinning Blue Eyes: Pink Eyes: Pepper is listening to you Pepper has seen you Green Eyes: White Eyes: Pepper is processing Pepper is talking to you what you just said SoftBankRobotics.com/us Copyright © 2017 SoftBank Robotics...
Page 24: Status Leds Notifications
6.3 Status LEDs Notifications Pepper can also display information through Status LEDs. Blinking White: Blinking Green: Pepper is starting up. At startup, the Pepper has something to say. Press Status LEDs briefly go through Green, the Chest Button once to listen Yellow, and Red.
Page 25: Environment
6.4 Environment Environment Pepper's environment is critical to proper functioning. Observe the following rules: Make sure there is no intense light in Pepper's Pepper should be field of view (this includes placed in a quiet zone spotlights and close for optimal voice proximity to windows) recognition performance.
Page 27: Reading The Serial Number
7.1 Reading the Serial Number The Serial Number is written on the sticker above the Stop Button. Text & Numbers AP99XXXXXXXXXX XXXXXX It starts with “AP99” and is 16 characters long. SoftBankRobotics.com/us Copyright © 2017 SoftBank Robotics...
Page 28: Checking Pepper's Status
7.2 Checking Pepper's Status Check that Pepper is still ON. Check that Pepper reacts when seeing someone and responds. Check that Pepper is clean. Storing Pepper Make sure Pepper is fully charged Make sure Pepper is OFF, (see part 3.1) before storing.
Page 29: Cleaning Packaging
Do not use water. Do not use alcohol or ammonia-based products. If needed, you can insert the pins to make Pepper more flexible to clean areas that you otherwise wouldn’t be able to. However, be aware that the pins will unlock Pepper’s joints, causing the robot to move more freely.
Page 31: Putting Pepper Into Box
8.1 Putting Pepper into Box Push the Stop Button. Fold the flap and insert it into the slit. By doing Pepper should be turned OFF this, the top flap will stay in place for you to and in the Rest Posture.
Page 32: Packing And Placement
Make sure the hands and head are fully tucked into the box. The lid should lay flush with the box plate top. Battery Charger Do not force the box plate. SoftBankRobotics.com/us Copyright © 2017 SoftBank Robotics...
Page 34: Check List
1. Check that Stop Button is unlocked. The Stop Button is locked the first time you unbox Pepper. You must unlock the Stop Button to turn Pepper ON. 2. Check that Pepper is charged. Battery charger plug Pepper is fully charged...
Page 35: Check List
9.2 Check List 4. Resetting Pepper. • Turn Pepper OFF using the Chest Button. • Once Pepper is OFF, press the Chest Button until the Status LEDs turn blue, then release. Shoulders blink blue Press and hold for 6 seconds Startup takes Pepper is OFF.
Page 37 Contact Us 1.844.737.7371 SoftBankRobotics/com/us/contact...

SoftBank Pepper Handbook

1 Handbook Overview

2 Unboxing Pepper

3 Preparing Pepper

4 Operating Pepper

5 Choosing Pepper ' Slocation

6 Interaction with Pepper

7 Daily Maintenance

8 Repackaging Pepper

9 Troubleshooting

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Summary of Contents for SoftBank Pepper

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